My name is Jean and I too was ripped off by America Center. They asked for almost $5000 upfront with the guarantee that they will negotiate with my mortgage company. All the red flags were there, I just did not pay attention because i was so desperate and was already three months behind on my mortgage payments.
They forbid me to contact my mortgage and told me not even to answer their phone calls. I was becoming very unease and after a few days and been told that the process could take up to 120 days I requested a cancellation and asked for a refund.
That's when it all seem clear that this company was not not only unprofessional they started to be irate and told me that i would be sleeping under a tent soon. They told me that my mortgage does not care anything about me and refused to refund my money.
Please, if there is anyone out there that receive a call from America Center just hang up the phone immediately and rip up any letter you get in the mail.
This company is RIP-OFF and needs to be out of business. They cannot help you and will only rob ypu of you hard-earned money.