After the initial rude treatment for not ordering all the extras they try to force on you I finally received my glasses. They were the wrong prescription.

I called and they said to bring them back for a refund the next day. When I got there I was told, very rudely, that I would have to come back another day.

I explained to the "lady" that I lived an hour and a half away. She told me to have a seat and wait, I did, over 2 hours! By this time I’m sick of the place. Finally I ask for a refund they refunded 34.00 but said my free exam cost 40.00...Hmm. So I demanded my prescription. Which they finally gave me. Checking this against the glass order I found that the high pressure warranty salesman had entered my prescription wrong almost doubling the power. The way I figure it with gas wait time and three trips I would have been much cheaper to have just ordered from a local Doctor. I guess you get what you pay for.

I called every other day to see if my order was ready. I was serviced on 05/12/08.i called the morning of 05/27/08 to see if my order was ready, then I was informed that the frame I wanted was out of stock, so I had to go back and select another frame. Mind you no one called to let me know the frame was not in stock. I was told the morning of 05/27/08 when I called. Also my second pair was supposed to be only tinted lens they had bifocal put on the tinted pair. They were not to be bifocal only to block the sun. This was my first time using your company, I am not pleased with the service at all