America's Choice Readers

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Category: Entertainment

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America's Choice Readers Reviews

SR123 May 25, 2009

Collection Agency keeps harassing

I have been receiving calls from a collection agency of America's Choice Readers lately stating that I owe $84.00 on my account. I cancelled my subscription several years ago and have not received any magazines since. I know that when I called America's Choice Readers, the rep. I spoke to cancelled my account and I stopped getting debited from my account. I don't understand why now, in 2009, I am receiving a call from a collection agency that America's Choice Readers is using to try to get money from me. The collection agent keeps harassing me to settle the matter by paying for the balance even though I have not received any more magazines. Why would I have to continue to pay for magazines that I haven't been receiving anymore because my account has already been cancelled a long time ago? I told the collection agent that it makes no sense for me to pay for something I stopped receiving. If i was receiving magazines, then my account would still be debited, but it has stopped because my account has been cancelled. They are trying to scam me and everybody else for money. They are a scam company out to get peoples' money. I am stessed over this matter and I want it to go away, but they won't stop calling me. Why contact me 6 years later telling me that I have a balance owed? That makes no sense at all.

Sincerely,
Seng

March 15, 2007

Took money without consent!

This is a letter i wrote to America's Choice Readers, one of many: do not give America's Choice Readers your checking or credit info.

I am extremely unhappy with your customer service as well as the company itself... I was contacted by your company by phone... And originally told that my magazines would cost me $3.50 per month by a service rep named kris... Then he was having another rep call and confirm... In which case they did and happy to pay $3.50 per month i gave them my credit card information... Then the rep tells me it is 39.98 per month for 14 months for magazines which is completely outrageous!!!... I told him i could not afford that and if it was like $9 a month i could but i did not have the money in my account and that i couldn't pay for the service... He assured me that when i received the 3rd phone call they could lower the payment to $9 a month... I made sure i asked him 2x that my card would not be charged until i was sure the payment would not be more than $9 he assured me my card would not be charged... But the next day i get a call from the bank explaining how this withdrawal of $49.98 out of my checking account caused an overdraft... Shocked i called your company many times getting bounced from rep to rep when finally i was told i would get a complete refund due to the fact that i never authorized the transaction... These conversations were being recorded so i know they are there... I was told that the money would be returned to my account within 10 days ... I am writing this 14 days later and still getting the run around from your company different stories from each rep... I spoke to someone named alex on several occasions and he told me that it would be resolved that it says on my account full refund... And told me to call in 2 hours for a supervisor... Only a supervisor is never available... Convenient for your company to take money from people who do not have it...