American Cash Awards

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1 stars
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Category: Entertainment

Contact Information
17301 W. Colfax Ave Suite 409, Golden, Colorado, United States

Phone number: 1888 888 9025
americancashawards.com

American Cash Awards Reviews

puggizzy December 28, 2010
Refund never received, cancelled
Reading the other complaints, my encounter happened in July of 2008. After the seller left, I too felt uneasy with the transaction. After repeated attempts to call and fax my cancellation request to the numbers provided I finally got through. I scanned and attached my cancellation request along with my order. Received an email from the person I spoke with that I would receive refund in 4-6 weeks. Repeatedly calling back, asking for a supervisor all with no results. I was told once they received the money (they are a clearing house only) they would send me the check. Of course I never received it. They are now operating as Monitoring Services Network with the same phone number and address in Denver. Better Business Bureau has logged their complaints as well.
MAIN1 December 8, 2009
no refund/no magazines
I ordered a 2-yr subscription in the area of Chicago, IL, and still, in almost 6 months, have not received the magazine I ordered. I have called, written, and emailed the company to request a refund, with no response. Please avoid doing any business with this company, American Cash Awards in Kittredge, CO.
scottt September 22, 2009
wrong subscription, no refund, no correcftion, no contact
Have made repeated attempts to contact anyone, email, website comments, telephone. no luck. these people screwed up my order and are apparently not available to fix the problem. total rip off artists.
Occupaddo September 15, 2009
similar issues-got results!
I share the same experience with those entires listed around me, except so far I have recieved communication from them about my refund.

Family Subscriptions, one of the magazine companies, no longer uses American Cash Awards as their clearing house. They have set up their own in Missouri.

The number to call is 816-632-2919

If you aren't using Family subscriptions, then contact American Cash Awards, not by the # on the back of the reciept, but use this one:
1-888-888-9025. I spoke with a Tanga Monore. She was very helpful in explaining the split and giving me the other info.

Haven't recieved my money back yet, but they tell me it will be in about a week or so. At least I feel like I got somewhere so far.
crosscheck9c July 28, 2009
non refund
paid 200 for magazine subscriptions. told we could mail in and cancel within 3 days. did that, sent in a copy of the cashed check, and they haven refunded our money
sandra bachman July 26, 2009
is it a scam??
I had a girl come to my door very bubbly and believable after much hesitation I let her in and ended up giving her a check for a magazine to go to the marines and diabetes foundation also getting something. Didnt feel good about it and when I called to cancel coulnt get ahold of anyone at the number. Global marketing is also on the receipt. Am I dumb or is this legit?? HELP!! Never again!! ftft was who I made check out to.
LindsayM79 June 19, 2009
No refund and no product!!!!
I ordered a magazine from a kid going door to door. I decided I did not want it after all and followed the refund steps they provided me. That was 9 months ago. I have called and emailed numerous times to finally be told that this company is going under and basically ignoring people that have not received a refund they requested and/or the product. So why are these people still going door to door??!! Why can't they be stopped by the BBB?? People are basically getting money stolen from them and it is still happening. How can this be stopped? You would think they would be out of financial trouble now considering they are taking people's money and not producing a product!
Jane March 2, 2009
Terrible company
OMG! These people are unbelievable. There were 2 girls *Sunny Beams* and her sister *Helen Beams* who showed up on my door step at noon on January 26, 2008. They explained how they were in highschool & working for a trip to Mexico by selling magazines. I explained how I wasn't quite ready to fit this into my budget, but if they'd come back in a couple of weeks... They offered to hold the check for 2 weeks, so I agreed. I post-dated the check for February 9th. I was tender hearted & agreed to buy a 4 year subscription to HOME magazine. On February 4th, my check cleared the bank! Also, I checked online & AmericanCashAwards.com website was down.

When I called them, they 'did not have my order entered' and were very rude. I asked why I was lied to & they said it wasn't them, but Face to Face Inc. I asked for a phone number to Face to Face, but they said they were under contract to NOT give out that info. They gave a PO Box I could write & MAYBE they might give a refund. According to them, they took the points away from *Sunny Beams* and also took another 4000 points away. I asked for someone to contact me from Fact to Face, to no satisfaction. When I asked for their business license # they refused to give it & said I could contact the Colorado Secretary of State for that information. I asked if they were licensed to do business in my state & they claimed to be protected by the Federal Trade Commission.

AVOID THESE PEOPLE AT ALL COSTS!!
Lana March 2, 2009
Fraud and scam
OMG! These people are unbelievable. There were 2 girls *Sunny Beams* and her sister *Helen Beams* who showed up on my door step at noon on January 26, 2008. They explained how they were in highschool & working for a trip to Mexico by selling magazines. I explained how I wasn't quite ready to fit this into my budget, but if they'd come back in a couple of weeks... They offered to hold the check for 2 weeks, so I agreed. I post-dated the check for February 9th. I was tender hearted & agreed to buy a 4 year subscription to HOME magazine. On February 4th, my check cleared the bank! Also, I checked online & AmericanCashAwards.com website was down.

When I called them, they 'did not have my order entered' and were very rude. I asked why I was lied to & they said it wasn't them, but Face to Face Inc. I asked for a phone number to Face to Face, but they said they were under contract to NOT give out that info. They gave a PO Box I could write & MAYBE they might give a refund. According to them, they took the points away from *Sunny Beams* and also took another 4000 points away. I asked for someone to contact me from Fact to Face, to no satisfaction. When I asked for their business license # they refused to give it & said I could contact the Colorado Secretary of State for that information. I asked if they were licensed to do business in my state & they claimed to be protected by the Federal Trade Commission.

AVOID THESE PEOPLE AT ALL COSTS!!
marie renfro January 12, 2009
Will not return my check
I ordered magazines from two kids and tried to cancel before the date, due to how rude they were being to me and the cost was very high. I did all the rite canceling procedures, and that was in aug of 2008 i still have not recevied my money back, i kept calling them and they say that they'll put me on a list to get it to me faster and now its jan 2009 and i still have not got my money. Now i try calling them and they never answer the phone and i cant not leave a message for them to call me back. I'm so tired of dealing with this, i'm sersiously thinking about calling a lawyer. Thank you Marie Renfro

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