Dear India

I found your contact info on one of the complaint boards and I hope you can help me. On 11-05-09 one of the sales reps (scam artists) code 012 came to my door I explained to the boy that I didn't have the money but I wished that I could help him in some way he went on to completely lie to me stating that I would have 3 weeks to cancel and that all I had to do is call the # on the back of the sales receipt I'm on the line with them now (specifically a MNGR named Donna) and she is proving to be useless. I am furious! On the back of the sales receipt it states that--- YOU MAY CANCEL THIS TRANSACTION WITHOUT ANY PENALTY, PROVIDING YOUR CANCELLATION FORM IS RETURNED WITH A POSTMARK OF NO LATER HAN THREE DAYS FROM THE ORIGINAL DATE OF SALE, INCLUDING SATURDAY. I had my cancellation request in the mail at 5am the following morning!

Now I'm being told that I need to provide proof of payment within 6 weeks from the date of payment!? What happened to the line above where it states without any penalty? Please let me know what can be done about this in the meantime I'll be contacting my bank.