American Disposal Services
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Category: Services
Contact Information United States
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American Disposal Services Reviews
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Aerisrwd
June 16, 2011
Multiple failures to pick up trash, nasty "customer service" reps
Repeatly failed to pick up trash and recycling over the course of 8 months. You have to call their office to have them come and pick up trash, and then they will only do it on their weekly schedule. Phone "customer service" reps are downright nasty and rude, when you can finally get them on the line. In several cases the trash was at the end of the driveway for 2 weeks, yet "American" was not interested in making sure service was conducted as contracted. I finally cancelled contract due to lack of service, and they insisted on charging a contract close-out charge - depite that fact that I still have trash that has yet to be picked up. Glad to get rid of them.
Suggest you find an ethical, professional company for your residental trash and recycling - and that would NOT be American Disposal Services.
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Impro
March 15, 2011
Got the run around and never received refund
I paid for service a year a time to save money. When I was selling my house so I gave them notice, when house sold I cancelled service. The unused months of service was to be refunded to me. First they said it takes 3 months to do a refund, when if I was starting up service they would expect immediate payment.
Then after stalling for 3+ months, they still have yet to send me my refund.
Very Poor customer service. I highly recommend going with another company. They will not follow through on their word and they will take your money.
Total dissatisfaction and unacceptable service.
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