American Express Company / American Express Blue

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Category: Business & Finances

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United States

americanexpress.com

American Express Company / American Express Blue Reviews

Vishnev February 17, 2010

Called on Easter Sunday to tell that my daughter that her credit limit was being drastically reduced

How low and how cold can American Express be to call my daughter on her cell phone yesterday, Easter Sunday, to tell her that her credit limit was being drastically reduced. My daughter has been a loyal, prompt paying customer of American Express for many years; now American Express has possibly wreaked havoc on her credit rating with this uncalled for action. Come on, American Express- Easter Sunday? What will happen when my daughter tries to buy a house, her immediate plan. Will American Express relay to creditors that my daughter is not a deadbeat? Of course not.

Yield February 10, 2010

Rob their customers

In December 2008 AX lowered my limit from $17, 500.00 to $5, 000.00 without notifying me before taking that action. They also raised the interest rate to 27.24% !!! This is robbery. I've had a credit line with them since 1982, and this is no way to treat such a long time, good paying customer. This card will be canceled and I recommend everyone else do the same. Many businesses don't even take AX because the company charges them too much for transaction fees. I will tell everyone I know what they've done, and I encourage a boycott of American Express!