This company took out two payments instead of the one payment, which then overdrew my bank account, which made my account receive lots of overdraft fees. I immediately called them the very next day demanding they credit my checking account with that payment unauthorized. They said they could not do that, that they would send a check. Well, first they told me it would take 10 days. Then when it didn't arrive, I called and they told me it takes 20 days. Then no check. Then when I called, they told me it was not issued, that it went to escrow. Then they told me no, it was mailed, gave me the amount and ck #. I've only been allowed to talk to India, no extensions so you can get the same person if you want to, so you don't have to repeat yourself 10 times to 10 different people from India. It's been since 3-31-09 and today is 4-29-09 and still no check. But yet a letter they sent me demanding my payment for April was typed on 4-22 and arrived on 4-28. Gosh, that was quick. And I said if you would get me the check, I would send it to you return mail. I asked them to stop payment and send me a check Fed X and they said they had to wait 30 days after the check was issued on 4-8, which makes that what, 5-8. They proceeded to tell me that on the 30th day, my account will be reported to the credit bureau as past due 30 days. I could not believe they had the gall to tell me that. And then asked if I was having problems making my payments and what the problem was. I blew my stack. My mtg co. was sold to this company. [email protected] Thank you