I have been with American Home Shield for 3 years and two houses, had numerous calls in for repairs and not one thing has been covered. I have now spent many of thousands of dollars on insurance and co-pays and they always found a reason for something not to be covered. I give up, cancelling my coverage and going back to Fidelity. AHS is a scam !!

American Home Shield is using spammers to send junk mail. As soon as you block one, they use another spammer! They should be ashamed. I would never do business with a spammer!

American Home Shield is using spammers to send junk mail. As soon as you block one, they use another spammer! They should be ashamed. I would never do business with a spammer

American Home Shield is using spammers to send junk mail. As soon as you block one, they use another spammer! They should be ashamed. I would never do business with a spammer! Any company who sends junk mail can't be trusted!

The water heater tank in my washroom leaks. American Home Shield (AHS) sent the plumber to the house and he gave me a written estimate of $1, 200 for a replacement thank. This amount of was not cover by American Home Shield for some reason. I called American Home Shield to negotiate; they offered me $295 cash out option. This amount doesn't cover the cheapest water heater tank from Lowe's or Home Depot. Why should I pay American Home Shield $45/month to have this problem? This company make their money through fault promises; don't buy into it. Not worth your time or money.

Heat pump broke 12/4. Told to operate in emergency heat. Vendor took over 3 weeks to get it fixed. Broke again. Now no heat. Unit is 25 years old. I paid for this insurance for about 10 years. They should just replace unit. Life span of heat pumps is about 15 years. Instead it is being patched over and over. I hear what appears to be scripted replies from service dept. No heat now. Freezing temps. Again waiting for vendor. Only one avail. in metro area. Had to go out and buy portable heaters because of freezing temps.

Bought home with this service provided. Furnace went out 12/19/10 - so just a tad cold outside. Called and they scheduled their workers. Told if I don't hear from them in 2 hours to call them back. Well, of course, I didn't hear from them so I called back. I was advised at that time I could get an outside company to repair it since it is the furnace but to call them after I select the comapny for the 'reimbursement procedures'. Made appt., called them back. This person bascially called me a liar that I couldn't have outside authorization and they wouldn't pay. Long story short, went to the 'escalated' dept, where she had all these notes but refused to help and 'apologized for their staff's error in not explaining it clearly to me' but they refuse to pay. Asked for next supervisor and after holding for 17 minutes they came back and said they couldn't get one to the phone and would transfer me to a specific individual and they would call me back. Today is 12/21 and I haven't heard from this person or anyone. So, here I am, on hold with yet another person telling me that all she sees is they scheduled someone to come and that is it. No notes on all the other phone calls or problems so ... you guessed it, they wont reimburse. Onto the next person to argue with!!