They engage in extremely aggressive sales tactics. I went in for a consultation for hair removal in one from my back. After quoting a price that seemed high the clinic director – really a sales person – insinuated that I wasn’t really serious about improving my looks. The pressure got intense. Then she said that the hair on my chest looked really bad and it needed to come off as well for twice the price. I like the hair on my chest. She filled me with a lot of self loathing. When I said no, she said then I could have it thinned out. But I was only a one time offer, course and it was the last day she could offer it. They say they have a two year guarantee but at the rate they are going the guarantee may run out. I paid $7000 in advance. Then they rushed me right into the first half of the treatment right then. This is not because they’re being speedy, it’s because the contract says after any treatment, even partial, you cannot receive any refund and must pay the balance of the contract.
I learned later that I could have had the treatment hourly at $200 or $250 an hour and received more treatments than they give in 2 years and at a lower price.
My advice: First, never step foot in the door. If you do, have an exit plan. I was shocked when they rushed me right on the table. I told them I wanted to come back tomorrow or next week. I didn’t think fast enough on my feet and ended up with the first treatment meaning I couldn’t cancel the contract the next day. Have an exit plan like you have to pick up a child or nephew at daycare in 15 minutes. Or your elderly mom is waiting for you at the grocery store – anything. Have it ready.
Next: never sign a contract and pay in advance. I just gave them money interest free for 2 years and if something happens to me, such a being hospitalized, and can’t make the treatments, I lose it all. You are better off paying by the hour or treatment. Some of these are operated by real MD’s, dermatologists and cosmetic surgeons, although a tech may actually perform the hair removal. You don’t have your money tied up for two years, and you have the option of switching providers while risking less money.

DO NOT WAIST YOUR MONEY LIKE I DID at American Laser in Virginia Beach!!!
After the series of not such good events in my life, I thought I’d treat myself to something extra ordinary! Getting rid of the HAIR FOREVER sounded like just what I needed. Thrown in a “congratulations! You won!” certificate, great sales person who promised results in 6-10 treatments, multiple packages discount, finance plan, no more shaving … I felt I owed this to myself. I was sold (full legs, underarms, Brazilian bikini)!!! Over $4400.00, 17 treatments, and three years later here I am finding myself still waxing and shaving!!! What a SCAM! What a LIE! And the manager won’t even return my phone calls! I guess her job is done, why would she; they got what they needed-$$$ They do not offer any kind of refund, nor additional treatments to fix “the broken” product! I was offered to pay discounted price for maintenance! What a joke!

this company takes your money and does not deliver!! that must be why they changed their name!!! too many complaints from unsatisfied customers like me. They took my money and their "hair removal" was completely ineffective!!

I went to the American Laser Center in Langhorne, Pennsylvania for their "Free Consultation" for Botox. The "Free Consultation" was an appointment with the receptionist who took my credit card information (charge of $75 for a "Free Consultation" for Botox) and to schedule an appointment. This could have all been done over a phone! I was really hoping to speak to at least a RN or a Doctor since this is a procedure! This was a waste of my time! I was still excited to have the Botox it didn't stop me from schedule an appointment and since I was told that "the doctor will be performing" the procedure I felt a lot better! DO NOT GO THERE BECAUSE A DOCTOR WILL NOT BE PERFORMING / DISPENSING THE BOTOX, only a nurse. You will never even see a doctor. I'm not even sure if this is legal. Always ask who will be performing the procedures and if they are licensed, in writing. Be careful, in some stated "licensed" means watching a video and their certificate gets send in the mail and that makes them certified in some states!! Scary! Very Scary!

They trick me into signing the contract!!!! Est price tag was 4500.00.. I didnt get any treatment at all yet and im goin to go cancel with them the next day!! Would someone please tell me if anyone got their refund at all even when you didn't get any treatment?? What can I do about this?? Please help