These people are a rip off! Do not go their lasers are uneffective and don't work. They bind you in a contract, lie tell you what you want to hear, anything to get you to sign the contract, and then once you've signed regardless of if you dont get any results they dont refund you. PLEASE BE AWARE. I've paid $5, 000 and not gotten any resutls spent countless hours of my time with them, and suffered pain, and not gotten any results. Does anyone know how I can get legally get my money back? I think these people should be sued and shut down, so they can not fraud more people.

I signed up for a drawing at Denver PRIDE with American Laser Centers. I received a call a week later saying I had "won" 3rd place, a $300 gift certificate. I was thrilled, as I was interested in having the hair on my back professionally removed. Maggie (not her real name), the manager was supposed to have called me the day before about my appt. she called just a couple hours before.

I met her anyway at my appt. June 29th when she proceeded to interview/sell me on Laser hair removal. The price for a man's tee shirt back hair removal was $7000. That was for 6 sessions/2 years. In addition, there was an additional charge of $35/session for shaving my back. Needless to say I was shocked at the high price of laser hair removal.

I balked at such a high price, and said that was more than I had in mind, AND BTW didn't I WIN something??!!

That's when she started working her MAGIC!

She started the discounting for the $300 I had won, an additional $100 (for what, I'm not sure)
Their monthly "special" (which btw expired the very next day, of course...) was the biggest discount of all, a BOGO!
A "moving -- move" discount, as they were in a new office --- lucky me, I thought!

Wow, was it my lucky day, with ALL of these discounts I was down to $2348!!

I love a good deal and this sure sounded like one to me. Maggie went to CU ( so did my partner, and we live in Boulder) she graduated with a degree in Psychology...

She said she would be sure I got the "better" laser machine on all my appts. We became quick BFF's. Then she dropped the little detail about "shaving". If they had to shave my back, it was an additional $35/session. I was ready to walk out, when she said: " why don't I throw in some micro-derm abrasion treatments for you too??" And I'll discount the shaving for you too. All for a grand total of $2500 flat, no tax, that's it.

That was way more money that I thought I would ever spend, on "winning $300" But I spotted an out, in case my buyers remorse was too great.

I agreed, then she tried to get me to have my first Laser Hair Removal appt right then and there!

Thank goodness, I said NO!

The caveat on the contract reads: IF NO TREATMENTS ARE PERFORMED UNDER THIS AGREEMENT, A REFUND WILL BE ISSUED AFTER MY WRITTEN REQUEST.

The next day, I did have second thoughts about my purchase. I called Maggie and told her I had to cancel for personal financial reasons. She said to mail her a request in writing or email it to her (a PDF signed) I did both.

EIGHT days later, Maggie called me back and said she had to have one of their forms completed by me and returned back to her.
That is when she told me it would take SIX TO EIGHT WEEKS for me to get my refund back!

I told her that was just unacceptable business practice, and I wanted my money back right away. Nothing happened, then I received a call from the Regional Manager, who tried to get me to keep my purchase. Then when that did not work, she told me it had to go through their Legal Dept. and would take 6 - 8 weeks for me to get my money.

If this kind of business practice is legal, I would like to talk to my Representative in Congress Jared Polis about this. This is so unfair, and unethical to keep someone else's money like this.

I would warn everyone to stay away from American Laser Centers, they are the worse kind of business you want to be involved with.

They are very expensive, they will not refund your money no matter what the circumstance. They tell you to pay the minimum payment until your refund goes through, and if you dispute the credit card charges it delays your refund process. They are pretty much forcing you to pay them. They are all very rude to talk to and are liars. They are very sneaky and cannot be trusted.

These centers should be closed for good.The company is just a fraud and they have deceptive practices, i took my daughter at the age of 12-13 and the office manager the by name Tammy then promised us that the age is propper and they would get rid of the hair in 5 sessions if not she offered another 2 years free of gharg that i accepted that and paid close to 4, 000 thousand dollors.It was all lies becaouse they were not using the propper machine for romoving the hair, getting in touch with them was almost impossible and make the story very short after 4 years of comming and going for my daughter and the time and the pain almost all the hair are still there and even though we had couple of sessions left we stop going there and we had to start with another co that i paid again about 2, 000 thousand dollors, now i would like to know who is responssible for all the moner i lost and no result what so ever?. I will not let this go without fight and i want atleast half of my moner back so even if i have to go to Daily Breeze or any other sources to reavel their fraud i wont stop doing that, so people make sure that you will not even get close to American Laser Center and beaware . Simi Moezzi

ALC is like a drive through restaurant for cosmetic procedures. I went in on a friday to have dermal fill on my cheeks, which I have had before. The result is supposed to be fuller rounded cheek bones. I was injected and now one side of my face is covered in blisters, peeling, balck and blue and purple after one week. I do not have higher cheek bone look, instead my face just looks fat!!! I called their customer service dept. and was told to go in for photographs. I asked to speak to a Dr. who was not available. Apparently they have one Dr. that is the top of the umbrella for all thier locations and is never seen. I also asked to speak to the director of the location i went to and she had JUST STEPPED OUT. Then their was discussion about how I may have an alergy to some food. right, one that affected only one side of my face. Next they asked if I was prone to cold sores. I am not. All was aimed at seeming to be my fault!! Beware, their prices may be good but you are getting what you pay for. No refund offered.