I purchased a laser removal package for my face and stomach. I paid over $2000 for the services. At first everything seemed to be okay. I went for my treatments when scheduled for about a year. I didn't really notice a difference in the hair growth because I still had to shave between treatments. When this center received a "new" machine, I was treated with that one. This machine left burn marks on my stomach and neck. I had white patches on my stomach from the burns and I am African-American. I contacted ALC and they took pictures and offered me free microdermabrasion treatments to help get the color back. After my burned areas returned to normal color, I was suppose to restart my laser treatments. The computer was down for scheduling so I was supposed to be contacted about making my next appointment. I never was. Every time I called the office, the voicemail picked up. I left messages and never received a call back. To this day I still have not continued my treatment.

I had problems with this company from the moment I first started going there. The managers were terrible. One told me that sometimes burns can happen and there is nothing they can do about it. The turnover rate is so high that I never had the same person doing my treatments. One manager told me that my legs were too tan to do the treatments so they would suspend my account until my legs were less tan. Well now that my "so called" warranty is over and they owe me at least 3 treatments on my legs and they will not perform them. I was told that supposedly the manager that told me that was wrong (of course she is no longer working there!) I still have hair on my legs and bikini area. It was a total waste of money! I know other people who have gone to other treatment places and have had great results. The techs at American Laser didn't know what they were doing half the time! Some were not using the correct settings on me which made going to that session a complete waste of time. One manager said no sun exposure 2 weeks before and now I was turned away because apparently no sun exposure for a month. I live in Arizona it makes it a little hard to wear pants in 100 degree weather. If they would have told me that sun exposure would void out my warranty I probably would not have paid to have this done. They are extremely unprofessional. They have no clue what is going on. The managers are as incompetent as the techs. I have seen no hair reduction at all on my upper legs because my hair is too thin. Of course they didn't tell me that when they were taking my money. BEWARE!!! This place is horrible and a complete waste of money. Imagine going there for 2 years, still having hair on my legs and bikini area and spending well over $5000 and being treated like crap by unprofessional staff and managers. The worse part is I have a burn on my bikini area and the only response I have gotten is that can happen. My husband went somewhere else after I started at American. They performed different tests to ensure his safety. After 6 treatments he has seen much better reduction than I have!!! DO NOT WASTE YOUR MONEY!!! AMERICAN LASER CENTER IS A COMPLETE RIP OFF AND MORE THAN LIKELY YOU WILL HAVE A NEW, UNTRAINED TECH PERFORMING LASER ON YOUR BODY. THERE ARE SO MANY OTHER GREAT OPTIONS IN TUCSON!!!

1) They only offer "package" prices, and by the time they price it up, then give you "discounts", its NOT A GOOD DEAL and they will not spend quality time doing your treatments.
2) You are always RUSHED through treatments
3) The Laser hair removal didn't produce the results they advertise
4) I had a Microderm done, and it was so rushed i didn't feel like it worked- and actually had to go home and wash my face because it felt dirty.
5) Every appointment you get a different person
6) MAKE NOTE THAT THEY WILL TAKE A PICTURE OF YOU EVERY VISIT TO KEEP ON FILE!

I started hair removal treatment in March of 2008 and was told that this procedure would removed my facial hair and it would not return. I was given a two year granatee, but what I didn't realize was that going on the two years I would still have just as much facial hair as I had when I started going in the first place. They charge you upfront and then give you crappy result. I am so unhappy with my result and feel like I have beeen robbed. I guess I should have read their reviews before I used their services, but I was just so sick of being a women and growing a beard, not cute...

FIRST OF ALL I WILL TELL YOU EVERYONE DO NOT TRUST THE CLINIC MANAGER HOW BAD SHE LIES.
LET ME EXPAIN
SHE LIES TO HER OWN BOSS HOW HER MOTHER IS SICK AND SHE NEEDS TO GO TO ORLANDO WHILE THE PLANE IS GOING TO LAS VEGAS AND SHE LAUGHS IN HER OWN BOSS'S FACE WOW.
HOW SHE PUTS HER EMPLOYEES DOWN HOW THEY ARE NURSE PRACTIONERS AND THEY SIT IN A ROOM AND DO LASERS ALL DAY WHILE SHE IS IN SCHOOL AT NIGHT TIME AT FLORIDA COLLEGE OF NATURAL HEALTH.
STUDYING FOR ELECTROLOGY.
AS THE LIST GOES ON NO ONES ABOUT HOW THE CLINIC MANAGER TOTOALLY SICKS UP FOR HER.
MEAN WHILE SHE IS IN SCHOOL WORKS HER BUTT OFF.
IF THE OWNER OF THE COMPANY ONLY REALLY NEW WHAT GOES ON.
THINGS THAT MAKE YOU WONDER ?