They gave me a guarantee that they would be able to remove hair on my back (I didn't have that much to start with) - after six treatments they suggested I change to a different laser, at a different location.

After six more treatments they kept coming up with different excuses, such as double passing, my skin was too dark, my hair was too dark (I am a middle of the road Caucasian)... it was excuse after excuse. Anyway after 15 treatments, a huge waste of time (not to mention painful) - I have seen absolutely no change in the amount of hair. The only change : is when I call they don't answer, they will not pick up a private call... I guess they get too many complaints that way. Most importantly NO refund despite all the assurances that they would!!!

They would be the most unethical company I have ever dealt with. ****warning**** their treatment does not work **** warning ****