When I heard about this hair removal procedure, I thought it was a great thing to invest in. Since I shave frequently, saving time and money was an awesome thing. So I researched online and saw american laser center which is located in brighton MA right around my house. I went for a consultation where they got me to sign up for most of the laser services. I have pretty much all of my body done. The package cost was about $3, 800 at which I didnt have enough funds to pay for. The girl who was signing me up told me I can apply for their financing. My mom was very sketchy of the whole thing and told me it was probably a scam and wouldnt work, but I was too eager. I was also told that it takes 6 procedures a few weeks apart from each other and the results should be seen. There was also a 2 year guarantee afterwards which I thought if the results are almost always guaranteed, then it was a good thing. After a few treatments I didnt see much result at all. I also wanted to point out that the manager at that time was a complete RUDE lady who everyone hated and she was very mean when I tried to call the center to schedule appointments. They never had time to schedule appointments over the phone and said would call back with the appointments made but never did so I had to always call back a few times. It was such a hassle scheduling appointments to a point where they wouldnt have any availability for months at a time. I was also in school so if I scheduled an appointment for months ahead, important deadlines would come up and I would have to cancel, at which if i wanted to reschedule, it would take another few months to do! It was so horrible and frustrating to deal with. They kept signing people up but absolutely no time frame or space to do it. There were times when I would come to the office and wait for 30 min just to get in because they were so behind, and would cut my session short as well. I've also paid over $800 in interest fee which added on at one time on my credit card. Now its been over 2 years! i havent seen any results, i havent been able to make any appointments because they are so booked up. a month ago, a technician called to cancel my appointment the night before i had to come in. It was great inconvenience to me because i had to take time off from work, and so i scheduled it for the following early morning, but my work did not permit me to take another day off. I was charged a $35 fee for not showing up when it was their fault in general. then a week ago, i had another appointment scheduled and and 1 hour before i have to come in, i get a call that they dont have enough staff! 1 hour!!! so i call to reschedule and no picks up..i must've called 3 times at least. When i finally got through to the center the next day the first thing the manager was saying is she needs to collect the fees i owe for no show and would like my credit card information, at which point i lost it and said the center was just a rip off and unprofessional because there was no appology on their end for my inconvenience and when i cancel a day before its too inconvient for them so they charge fees! ive already spend over $5, 000 on this fraudulant service and there is no result of any kind and i have never been so mad and unsatisfied as i am with them. I am definitely going to be seeking legal advice and getting money back for this horrible service and unsatisfactory results! Ive had enough with them. I will never recommend them to anyone!