AMERICAN Movers Group

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Category: Services

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United States

AMERICAN Movers Group Reviews

NvrAgain07 May 17, 2011
Delayed Delivery, Nonbinding contract
American Movers Group claims to give an "Exact Price" in order to avoid surprises. The joke will be on you, as my Price on the day of pickup ended up being greater than 2X their "exact price." The increase was supposedly due to the additional boxes they did not know about although I had told them there was no way to estimate boxes. They diminished this issue only to stick it to consumer in the end. SURPRISE!!!
Then delivery was supposed to occur in 2-7 days from pickup. There was even an email 3 days later requesting preferred email date. Preferred dates came and went without further contact. When I subsequently called, I was told a guaranteed date could not be granted unless I paid an additional $400. They estimated a delivery date between 15-22 days from pickup, for furniture traveling 740 miles.
They called me the night before their anticipated delivery insisting that they could only deliver the next morning, and alternate delivery dates were going to result in additional delivery charge. They also declined to put any information in writing 1.e. they don't want a paper trail. As of this posting, I am still waiting for my things on Day 14. CAVEAT EMPTOR; THEY ARE CROOKS!
rlh0428 February 9, 2011
Delayed delivery
by FAR the worst moving experience ever. I was quoted ("binding quote") $1, 200, and of course ended up being charged $1, 600 because I went over my "estimated cubic feet." I wouldn't have been as bothered by that but it's now been more than 10 days and I still don't have my things. I was told friday delivery, then monday, then thursday, and now they are saying this friday. On top of it, I had to cancel a trip for work because these incompetent idiots have been stringing me along. They say to allow 0-4 days for delivery which is absolute BULL. It's been 10 days and there's no end in site for this.

I would never EVER go through this company again and I would caution everyone to do plenty of research before moving and avoid these people at ALL COSTS.
Nanared February 1, 2011
Never use them
I was given a binding quote, quote #156267 of $3995.00 based on weight then when the movers arrived late I was charged additional $2000.00 based on cubic foot and not by the weight the representative quoted me on plus was charged for wrapping and tape. The delivery date was for 5 day away which turned into 22 days. When my furniture finally arrived things were missing and pieces were broken. I guess I could kiss away all the missing and broken furniture since they don't answer their phone. AMERICAN MOVERS GROUP does not return phone calls or answer e-mail either. NEVER USE AMERICAN MOVERS GROUP.

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