American Servicing Company

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Category: Business & Finances

Contact Information
Tennessee, United States

American Servicing Company Reviews

Troubled Homeowner October 26, 2009
SCAM
Our Mortgage was sold to this company in 2006 and both my husband and I switched jobs. I requested a loan modification packet two months before we were going to see the change in our income. This company continued sending out the financial packet every two weeks for six (6) months. I have made a complaint with the Attorney General and to the BBB. We are looking for a group of people that are willing to proceed to filing a law suit... If you are interested and would like to share your stories please email me at [email protected]. My name is Lynnette.
If I would have known all of the things that I know now in 2006, we would still have our home...
sogooden October 20, 2009
Everything
ASC was notified by our homeowner's insurance company that our insurance had lapsed (turns out it was a mistake by an employee of the insurance company) in 2006. ASC waited to notify us until 2008. So we went without homeowners insurance for 2 years. All the while we were paying ASC the insurance money in our morgage. Since they waited so long we weren't able to get back with our old company or any other for that matter. They forced us to go with their company which was much more expensive. In addition, while they (supposedly) shopped us around for a company, they heaped on fees for "looking for insurance" ($18, 000) on our escrow account.
tahoemacguy July 28, 2009
Unfair business practices
Our loan was purchased by ASC back in 06. We fell behind on a payment in Feb. of 06. ASC reported us immediately to the credit bureaus and consequently our credit lines were all shut down. We were a small self financed business and needed our credit lines to get us through the off seasons. This further impeded our ability to pay our bills. ASC would not work with us when we repeatedly asked for loan modification, assistance or even our options/rights. They are a horrible company that stole our house by using large corporation stall tactics. We talked with over 20 different people within the organization. No one ever knew anything and then we would get a letter in the mail. I feel scammed out of the home I designed and built from the ground up. Avoid this company at all costs
enorman July 7, 2009
Refusal to fix inaccurate information that has ruined my credit
I mysteriously have a $ 350, 000 delinquent loan on my credit report that is not mine. I am 25 years old and have never owned anything or taken out a mortgage as I am still living in my second apartment. I finally got ahold of someone at the company and badgered them for an answer. They admitted that it was a typo and the loan belonged to somebody with a similar social security information. They would not give me this in writing as this inaccurate information was getting my credit checks denied while looking for a place to rent! They would not give me the number of somebody who would guarentee it would be fixed and reported to the credit company. This was about 8 months ago and the loan is still on my credit report. They refuse to help me and this is their admitted fault!
Rudolf March 19, 2009
Terrible company
You all have heard horror reports. I will not even explain i got screwed three times. Beware of the representative telling you someone will cal to do a mortgage modification. When they call you think they are with the bank then they charge you $600 non-refundable upfront fee. They are a third party. I understand it is illegal to charge a up front fee but I have not verified that the Florida statue is a little vague.

When I spoke with ASC the following week about a payment they claim they did not get even though Fedex had a signature and it cleared my bank. I was told they put my mortgage payment was put in a suspend account until they received my escrow payment which they already cashed. Now I am reported 30 days late on my credit. My score went down 50 points and I am in the middle of refinancing commercial buildings I own. EVERYONE ON THIS SITE HAS BEEN SCREWED. Why don't all of us write our senators, congressmen, Obama and get under the freedom of information act FOIA a copy of our recorded conversations. If you say you are GOING TO RECORD THEIR CONVERSATION THEY WILL NOT TALK TO YOU. I filed a complaint with the attorney generals office. before i filed the complaint they claimed they lost the recordings of me authorizing them to take money from my bank account. Later in response to the complaint they claim they have a recording. Now I have to get an attorney and they know most people can not afford it especially after dealing with ASC.
Tiffany March 6, 2009
American Servicing Company - Option One Is a SCAM!!!
I purchased my home and the loan was Originally with Option One. After 2 years it was sold to American Servicing Company. When I purchased my home, my credit was not so great and so I was only able to be approved with a 3 year ARM Loan. My loan adjusted from 6.5% to 12.5%. My payments nearly doubled and I could not afford it. I was never late on payments until my rate started adjusting. I tried to refinance but due to me being late, no one will refinance my loan. I tried contacting American Servicing Company for help but they are not willing to help. All they care about is collecting their money. I was facing foreclosure. I have 3 kids and we do not know where to go if we were to lose our home.

I was listening to the radio on my way to work and they mentioned a company HomeSaverProgram.org the helps homeowners like myself in renegotiating the terms of the loan. I gave them a call after work and they are very helpful. Through some research online, I found nothing but good things about the company. I decided to fork out the money and hire their service. I was so nervous! Initially when I started working with HomeSaverProgram.org I was already 3 months behind. In mid December i was informed that my lender was going to the auctions block on January 15. But HomeSaverProgram.org assured me that I will not lose my home. December 31 I received a call from my processor Elaine from HomeSaverProgram.org informing me that they negotiated my loan to 4.875%, all of the money owed was being added behind the loan and my payments were brought down by almost $900. I could not thank them enough! This is truly a wonderful beginning of the year!!!
sharon February 23, 2009
not legally allowed to foreclose
America's Servicing Company must provide you loan documents and disclose who actually owns your mortgage before they can foreclose on you...call the FTC 1-877-382-4357 to file a complaint. Do not give them your home...they must prove they are the owner of the mortgage note or provide it from their "investors"...hire an attorney...they will have to pay you damages and your attorney fees!!! Do not let them bully you...call your congressman/woman/the Better Business Bureau/ State dept Consumer Protection Agency, state attorney general..don't delay! The FTC just settled a class action case against EMC for the same predatory servicing of loans!!! Put ASC on notice!!!
In trouble February 22, 2009
Rip off
ASC approved loan modif. No papers were sent to me and now they denied and threatening foreclosure. Can anyone provide me with info/help? Am new to this. Anyone in same boat, please help me find means to keep home from ASC. I too paid ASC $2, 500 to modify my loan. They are not communicating with me very well except surprises. They want to take our homes. How do I apply for the mortgage relief prog. Can we access applications online w/o being ripped off. Anyone honest out there pls. Local attorney wants 1500 upfront to help w/ no guarantee.
sharon f February 19, 2009
insurance fraud
We live in minnesota and recently settled a claim with our insurance carrier for damage from water leak. Our check is for 92, 000.00 and ASC wants us to send it out of state for them to manage even though they do not have any in state inspectors for the work to be performed. My insurance CO thinks this is unusual and said by law the check needed to be endorsed by them and my husband. I am very worried they will steal this money and not negotiate in good faith to get the contractors paid and i will wind up with a lein on my house. Why can't wells fargo locally handle this or my title company? Please help or tell me if you had problems.. ASC has been a pain ever since our mortgage was serviced by them.
Coyitita Henry January 30, 2009
Raising my Mortgage w/o Permission or reason
My Loan number is 1127081460 my phone number is 352-556-9513.
They Said they were modifiying my loan and I set it up and they quickly kept my last mortgage payments and put them in escrow and now they are threatning to forclose on my home. I can explain more please feel free to contact me at the number above Coyitita Henry.

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