American Signature Homes

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Category: Home & Garden

Contact Information
Georgia, United States

American Signature Homes Reviews

ckloehs11 October 5, 2009
Poor quality
I purchased a dinette set from American Signature Homes and within 6 weeks I noticed water damage to the point the paint was bubbling and scratched off. When i called Customer Service to ask about a warranty she said it does not cover water damage. I expained I was hoping to get some direction on how to fix the problem or avoid further damage and she said that i would have to contact an outside contractor to fix the problem and that any kind of standing water would cause damage. I told her that I chose not to go to Rooms To Go because I thought ASH had a 'better quality' of furniture, but i was obviously mistaken. Also, something to just add to while I'm at it. The chairs that were assembled do not line up straight so 3 out of the 6 chairs wobble slightly. My opinion, get a clear understanding of what is covered in the warranty and don't trust that expensive furniture is good furniture.

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