Americas Servicing Company (complaint)

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Category: Business & Finances

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Baltimore, United States

Americas Servicing Company (complaint) Reviews

April 28, 2008
Americas Servicing Company (complaint)
I've submitted to this board before. I want to let you all know something that is riveting. I was too going to get away from ASC so I started a re-fi. Trouble was they had my credit so screwed up that I was getting taken by this new finance broker called: TopDot Mortgage a division of Premium Capital Funding LLC). Well they were totally trying to take advantage from me by ripping me off on this re-fi for rolling in $18, 000 into my mortgage with would have left me with hardly any equity in my home. They lied to me twice, I bounced the offer and they came back with a offer that was $4, 000.00 lower than the first one and then lied to me again. So I decided to call ASC and have a talk with them. I actually got a human on the phone who was very very nice, her name was Tammy I believe. Anyway, I started mentioning to her that I was planning on a re-fi and asked should I call Wells Fargo their parent. She said, sure you should, so she gave the number to their loan division. I called them and got this great person named (Christopher) who I explained my situations, re-fi woes and disasters in dealing with ASC in general and how they tried to take my home 2 years ago this June and he was very sympathedic to all. He asked me for my original loan numbers with ASC, looked at my history and within 1 1/2 hours called me back and approved me for a re-fi (recast) of my loan directly with them, with all my Taxes, Insurance etc.. rolled in. And it was only going to cost me less than a percent to do this deal with them. The weight was off my shoulders I tell you!!!
I'm awaiting my new loan docs and paid them in advance for the home inspection which someone is to call me this week. I'll keep you all posted on the outcome of this. But do yourself a favor and call Wells Fargo directly and put yourself behind in dealing with ASC for ever more. I can't believe I didn't think of this sooner. Wells Fargo knows there are issues with ASC being the servicing company to some loans out there. From what I'm hearing Wells is going to be done with that division soon. I hope for all of you that is true.
Keep your head up!!!

Dominic
Baltimore, MD

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