AmeriCredit
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1 stars | | (93) |
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Category: Business & Finances
Contact Information United States
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AmeriCredit Reviews
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June 27, 2007
Harassed me time and time again at work
I have (had) account with americredit and had a deferred payment. I had never missed paying my account and paid the late fees when late. However they came up with a whole different story when the final payment came due and they had added a huge amount of late fees to the account.
The thing that i hate the most is that i called and emailed so many times and no one was ever able to look back at my account and explain anything to me. In fact one representative was asking me questions that they should have been answering for me.
I was finally told that my loan was sent to the credit bureau as a default payment and i could not understand why when the representative had made arrangements with me to pay the last payments but they had sent the information already and say now that they will resubmit the information to the credit bureau, i do not believe it and am waiting to see.
They have harassed me time and time again at work. Then when i emailed them or called them about my account it was a different story.
Consumers have it hard, i also believe i was give a much higher finance rate to begin with, for reasons i will not point fingers at today. But i do believe this company has issues and i fail to believe i am the only person to have been treated like i was.
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June 25, 2007
$5 for auto loan online payments!
Americredit will start charging $5 for online payments. After making payments for 2 years for no additional charge now they start charging new fees. This is not fair and might even be again the original terms of the loan... Not sure but will check and see. They blame this on western union, however, they have been paying this fee for online customers and only charging this fee to telephone (call in customers) checks. They use the same system to make these phone checks as the online checks so the fees for western union have not changed. The only change is that Americredit will not longer allow you the discount for doing it yourself (online).
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May 4, 2007
Unfair business practices!
In 2001 I purchased a used car through Courtesy Pontiac in Las Vegas and signed a financing agreement with the dealership. The terms were 60 months and a $30. late fee for late payments. I lost my job just after 9-11 and then got sick. I struggled to make the payments and several were late.
I made the last payment and paid all the late fees only to find out that I still owed $2,500. According to Americredit I did not sign a defined payment loan as I was lead to believe but a simple interest loan with no defined terms or conditions.
The terms and conditions printed on the front of the contract were put there to satisfy the FTC requirements of disclosure but did not reflect the actual terms of the loan. When you turn over the contract there is a single paragraph that informs you that your are actually signing a simple interest loan and that the terms and conditions may differ from what is disclosed on the front of the loan.
Never having financed a car at a dealership before, I always went to a bank, I never expected to be taken for a ride like I am on now. I keep paying towards the $2,500 but the interest is still being added daily. This is addition to the 60 payments and late fees already paid.
Americredit tells me that it is not their problem. They bought the contract from the dealership and if they didn't explain the terms properly then it is my fault for not asking. I expect that thousands of Americans are being gouged with this practice.
Make sure that you ask before you sign "Is this a simple interest loan?" If it is shop elsewhere! If you are late once you will be charged thousands of dollars even though you paid all of the payments and late fee. Check with your credit union or local bank. Stick to small banks that offer defined payment loans. Never sign a simple interest loan unless you are absolutely sure you will never and I mean never make a payment late.
Write you congressman, Senator and the Federal Trade Commission demanding that this bait and switch practice be stopped. By the way Americredit refuses to reduce the balance and continues to threaten they will charge off the account even though payments are being made to reduce the alleged principal.
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