AmeriCredit
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Category: Business & Finances
Contact Information United States
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AmeriCredit Reviews
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Katz64
November 15, 2010
Unfair Business Practices
I financed a vehicle with Americredit and when I found someone to take over payments or even refinance my vehicle with full payment, they would not do this. Their customer service was rude, rude, rude, they were uncooperative, and unwilling to help out in any way fashion or form.
Don't do business with them.
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Bbooker
October 26, 2010
Car Loan
I purchased a vehicle from Americredit with payments of 1000.00 per month. I was laid of and fell behind in my payments. I was running 1 payment behind and they said they would work with me. I did not realize working with me meant charging me 25 dollars per day in late fees. At 25 dollars a day 750.oo per month my balance continued to increase to the tune of 10, 000 extra in my loan balance. I ended up totaling the vehicle and my insurance company paid the vehicle off according you the documented value. Americredit took the payment from the insurance company as a single payment and began charging the 25.00 per day late fees for several months before the treating calls all times of day and night. When I contacted them about what seems to be illegal practices the said the charges were not late fees but interest payments. I still don't know the out come but I plan on seeking legal action
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Amg808
October 11, 2010
Stay away
I had horrible credit (550) when I was approved for a loan with Americredit. GM wouldn't even consider me. I had them 6 months and we had a house fire..Which completely changed my life. I called them to advise them of what happened and that I would like a deferment. "Rob" advised me that he was sorry about my fire and I could have the months payment defered. I was so happy! However, he didn't ask me to pay a fee or fill out any paper work. I believed him when he said it was "taken care of". Two weeks later I get a call from them "Where's this months payment? you can pay over the phone with me". I advised them I spoke to "Rob" two weeks ago and told him about my house fire and he said I could have a deferment. "We dont offer deferments!! and your account is too new to evenb consider it". Are you serious? I said "look at the notes!" "No notes mam, no Rob in this department." I was given to a supervisor who advised me to "borrow money from a friend of family member." How insensitive are these animals? Needless to say, about two years into the loan my credit score improved greatly and I went to Honda. I advised them "If I can't go through Honda credit the deal is off, no more high risk companies!" My credit was 720! So I am with Honda..Such nice people!! Never again will I deal with them. If you have bad credit, get a crap car and rebuild before you go with Americredit..They are horrible...
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Defender of Justice
August 30, 2010
loan activity
this company needs to be shut down, they have single handedly killed my credit! they report to the credit agencies false payment schedules (I do have proof of this) they harrass you before payment is due, they will call you names and I have been referred to as a "dead beat" after I recieved 20 calls in 1 day and I exploded and asked them to come pick up my SUV that I was tired of the harrassment package, I was not behind at that time and was being hastled about the next payment due in 10 days. I have made payment late but not as they have reported. The jacked up interest makes the payment hard to swallow, but when you are caught in a catch 22 you do what you have to do. I did however pay them off early (18 months) and they are reporting that I made 51 payments on a 72 month laon. I am in shock that this allowed to happen. How can you pay a loan off early and stll get the shaft on payment details?????
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darcy47qpt
August 28, 2010
Worst Auto Finance Company
This company is by far the worst auto financing business you can deal with. Sure, most of them are blood suckers, but this one takes the cake! They are known for taking folks money and applying a very, very small amount towards interest and hardly anything towards the principle. You'll end up owing the same amount you purchased the car for after 3 to 5 years. Trust me, I'm speaking from experience.
No one in the organization will speak to you about re-negotiating the contract which by law you are entitled to do so. The reps are trained to play ignorant and convince you to continue doing business with them under unfair business practices. Not only will they harrass you 20-30 times a day for the "next payment due"; you'll get to a point where you're so fed up you'll want them to repossess the car!
Mind you they're famous for dragging this process out as well. Because bottom line...they want more payments from you. It's only when they really get the point and from the tone of your voice that you mean business, they'll arrange to have your car repossessed. I am willing to live with the "negative credit rating" because frankly, I refuse to give them one red cent more!!! I've paid $17, 000 on a $25, 000 loan and according to their records I still owe $25, 000. Take into consideration the car's been sold at auction for $8, 000 and they continually harrass me for the remaining balance of $17, 000. I'm out completely...a total loss of payments for 3 years.
For any one of you out there thinking about doing business with these crooks, or if you've been solicted...run, run...as fast as you can from these slimeballs!!!
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Krob506
August 28, 2010
Harrassing Phone Calls
Please report this company to the FTC and your local Attorney General's office. If enough people make a complaint against this company then we might get a CLASS ACTION SUIT started. They are illegally harrassing my job and family members. Also have your loan application AUDITED. Duane Overton helped me. Please people get started on those complaints.
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energybill
August 25, 2010
USURIOUS FEES
Just got off the phone with The Texas State Attorney's Office Greg Abbott 214-969-5310 extension 8825 Joanne. They are close to launching an investigation of this company but would like some more complaints to do so. You can easily file a complaint online at http://www.oag.state.tx.us/consumer/complain.shtml or send it by USPS Below is a letter which describes my complaint
I have recently made the final payment on my 2004 Mercury Grand Marquis and was amazed to find out that besides the $179.56 in late fees and $39.28 interest due there was a usurious fee of $3, 782, 31 added on. This is of course absurd as that would make the total payoff over 60 months $31, 406.32 on a $17, 264.74 loan (81.9%!!!) instead of the agreed on $27, 624.00.
The $3, 782.31 is a fictional fee that can’t be explained by any accounting method. This is neither an amortized amount nor straight line interest. Your term for it is “extension fee”
I have paid the $218.84 in late fees and interest and will pay the 4 installments of $1, 005.02 by the 27th of each month as agreed with your employee James. However please be advised that if the full $3, 782.31 is not forgiven by Tuesday August 10, 2010 I will notify the Attorney General Greg Abbott of Texas in regards to the usurious charges.
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coloradosaleeby
July 29, 2010
Illegal Collection and Harassment Practices
I have received excessive harassing phone calls at all times of day and night from AmeriCredit. At one point, I had more than 70 saved messages from them on my voicemail. They are relentless. They also call my work and just today called my siter-in-law (we made a payment only 10 days ago). At one point, a friend of mine answered the phone and they disclosed information on our account to him and even discussed my inability to pay, etc. They have even called my 13 year old daughter and discussed account details with her.I had to have them remove my work number from their database as they would call 10+ times per day from 3 different numbers. We also disconnected our home phone due to excessive and threatening phone calls. One conversation, the representative even called my husband a loser and a *ick. I am flabogasted. What can I do? I've tried to get a deferment but they will not give us anymore or work on lower payments, or refinance or anything! I've requested another copy of my
I want to file a complaint about their illegal and harassing collection practices. I would also like to note the outrageous interest of 23% and their unwillingness to waive any late fees of $30.00 per month while we are getting caught up. The engine in our 2001 Jeep blew and we had to take another loan to replace it, so are now behind 60 days. They will not work out payments or other options. I also cannot refinance this loan due to wording in the contract. I've had this loan for 3 1/2 years and only owe $6000.
I find it outrageous that in this recession and with all the new debt programs and various consumer assistance to help consumers that this company is able to still charge outrageous interest, practice unethical business and harass consumers.
What are my rights and how do I file a lawsuit with other dissatisfied customers? Please email or call Thank you.
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Rjze4
July 12, 2010
Harrasment
I have been dealing with Americredit for approx 2 years.
Last Thursday, 6-17-10, they were supposed to get a payment sent to them, but, they didn't, I don't know why.I got an automated call on Sunday, I called them on Monday, and told them they would be paid on Tuesday, they called me2 more times after I called them, asking me about my payment.
I usually pay between 150-175.00 dollars extra every month because they "screwing me" with a high interest rate.
I personally will never deal with these morons ever again!
hopefully they'll just go out of buisness!!! and soon !!
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SPIDERMAN00GT
July 12, 2010
SAYING THEY WILL WORK WITH THEN NOT WORKING WITH YOU
I AM TIRED OF MAKING PAYMENT ARANGMENTS WITH AMERICREDIT THEN WHEN I SEND MY PAYMENT THEY CALL AND SAY MY CAR IS UP FOR REPOSSESION. WHEN I JUST MADE ANOTHER PAYMENT ARRANGMENT WITH THEM THE SAME DAY. AND ONE OFFICE IS IN CANADA WHEN THEY CALL ME FROM CANADA MY CELL PHONE GETS CHARGED 5 DOLLAR PER CALL BECAUSE IT IS AN INTERNATIONAL CALL. WHEN ARE THERE LIES GOING TO STOP. tHEY ARE THE WORST FINANCE COMPANY I HAVE EVER DELT WITH.
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