Amerisave Mortgage

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Category: Lifestyle

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Atlanta ga, United States

Amerisave Mortgage Reviews

go.jerryh April 3, 2010
Dishonest and Unethical
BEWARE - Amerisave Mortgage engages in deceptive and unethical business practices.

Easily qualifying for a cash-out refinance loan, I was offered competitive rates and terms from Amerisave -- too good, it turns out for Amerisave. AFTER paying $400 for the required appraisal, Amerisave changed their rules, contradicted their loan officer and backed away from the loan.

Any responsible company would cover their error and make good on behalf of a client that was mislead. Amerisave is not such a company.
qualified March 2, 2010
Compensation to loan officer employees
Twice now this company has maneuvered to remove legitimate posts to other forums about the deceitful employment practices. I am reposting here to alert the public and future employees of their lies.

Want to know what Amerisave truly pays it's loan officers? Refer to this sales speech below with my note with a * next to each section

AS Mgt: We are lowering the loan loss reserve from 30 basis points down to 20 basis points.
* 20% off of LOAN VALUE, not markup+YSP. Previously it was 30%.

AS Mgt: We are also increasing the pay for outside sales to a true 70% or 80% (no longer taking 20% off the top and paying 74% of 80% but rather paying a true 70% or 80% as long as you do $5, 000 for 70% and 10k for 80% in revenue which is only approximately 2 to 4 loans a month.

* You will be fired if you only do 2 to 4 loans a month. I was terminated for low production and had closed consistently anywhere from 5 - 8 loans per month with my last month closing four. The real reason was my "revenue" was almost zero due to Amerisave Underwriting jerking around my perfect clients for months to the point that I could not consciously charge them sometimes up to three lock extension fee's because they had provided everything needed up front. So I paid for the lock extensions by reducing revenue.

AS Mgt: We couldn’t pay enough under the old system for production because we had obligated out so much in the generational overrides.

*They pay out overrides to upper management. That is why they take such a HUGE cut right off the top based on loan amount and not revenue.

Example:

Your Commission Rate 22.00% *Inside sales commission structure
Loan Amount $500, 000.00
Revenue (Markup) $2625.00 * 0.725% markup = $3625, but they take $1000 off your revenue for "processing" and they list the rest as revenue for you on your pipeline report.

Commissions
Gross Loan Markup $2624.00
- Loan Loss Reserve (30 basis points) 1, 500.00
Field Commissions $1124.00
x Commission Rate 22%
Paid to Originator $247.28Commission Statement Details
Revenue Listed * $1124.00
Commission Listed $247.28

Your actual commission is: 6.8% NOT 22% (3624.00/500, 000 = 6.8%)

It gets worse: This loan was hedged... when Amerisave sold it, it was sold to a different investor who paid higher than original pre-lock investor, and the actual revenue was 2.534250% which works out to $12, 671 in ACTUAL REVENUE that Amerisave made on this loan, but only paid me on the pre-locked pricing.When questioned on this, they said they pay employee's on pre-locked pricing... not ACTUAL revenue received on the loan. So my actual pay on this was: 1.952% (247.28 / 12, 671 = 1.952%)!!!

They are all about PROFITS FOR UPPER MANAGEMENT, push the sales people HARD constantly for sales, sales, sales and pay them squat! You don't even get any benefits other than they pay your w2 FICA tax. Forget about insurance or anything else if you are not in their corporate office in Atlanta.
Sunny123454 February 9, 2010
Scamming people
Sure wish I had read the complaints before I let the "high pressure, used car salesman" hook me for the credit check and apprasial.

After several unreturned calls and emails, to Jerry Vichcales, I finally was told that Jerry was laid off. He had promised me the rate was loecked in at 4.625% for 30 yrs and had taken Apprisal and credit check fee. Then after 3-4 weeks I started inquiring then they told me that Jerry has been laid off and my rate was not locked, they only lock in the rate, once they recieve ok from my second mortgage, it was company policy.. WHICH THEY FORGOT TO MENTION, NOT ONLY THAT THEY HAD FIRED their own employee and forgot to mention to me. As a result the rates went up and I was stuck with $425 bill. After couple of months, they HAD THE GUTS TO DENY MY APPLICATION SAYING IT WAS INCOMPLETE...I URGE ALL FELLOW AMERICANS...BE AMERICAN AND NEVER REFINANCE WITH THE CON CALLED AMERISAVE!!!... SAVE YOURSELF THE TIME AND ENERGY
bsteven February 2, 2010
SCAM
These people will bleed you dry and you never will get anything except a smaller savings account. The first thing they ask for is a credit card # for a check. OK understandable. An Appraiser will call you within a few days, if not hours, and you will pay $375. Next comes the hassle of submitting everything except the results of your colonoscopy.

Even with a credit score of ~800 they will send your bank at least 3 Verification of Mortgage requests. In my case one for November, December, and January. Loan never closed and I am getting ready for legal action.
MP MD January 1, 2010
Poor experience with Amerisave
Got enticed with their low rates on website and paid the initial credit report fee. The rates that came back were almost 0.5% higher because "my credit rating of 750 was not good enuf". That was my first red flag. I was dealing with someone on the phone and email at 10PM on a Friday night, which was another red flag. Then he started to pressure me to provide a credit card number for an appraisal that could be wrapped up by the weekend. That is when I did an extensive internet search and came accross several complaints. I havent seen a copy of my credit report from them. I consider myself lucky that I abandoned the whole thing at an early stage.
TCroly December 17, 2009
Bad business practices
Amerisave Mortgage practices the worst form of Bait and Switch. They advertise low rates. Draw you in with an online application process and then get you to front money for credit report and appraisal fees. after that they jerk you around and try to get you to pay a much higher rate. If you refuse, then they say oh we cannot approve the loan we told you that were were pre-approved for.

Their scam is that they take in lots of applications on the promise of low rates, but then if rates in the general mortgage market don't drop, they cannot deliver on the commitments they made and then all of a sudden the sure thing, "you are approved" loan vanishes.

Their employees must spend half their days writing reviews online to support their business and counter all the real reviews from those they ripped off.

Trust me on this Amerisave Mortgage is a BAD company that you need to steer clear of.
JacO98 December 3, 2009
Bad business practices
Amerisave Mortgage continues to do business in Colorado regardless of a Cease and Desist Order from the State Of Colorado Realestate Division.

They Need to be FINED and the business closed.
Unhappy in Warsaw, IN May 7, 2009
Tasks must follow???
We are going through the same thing. I was interested with the interest rates, quick closings, and all of the daily commentsx posted on thier web site. My husband was "pre-approved". We paid for the loan application, appraisal, inspection, and the credit reporting services, CredCo. We were told by Amerisave CredCo was unable to get a credit score from my husband. He is 30 something and has never owned a house, and has no debt.

Amerisave told him that he must file an Anthem credit report with CredCo. This took two weeks. Meanwhile we has to move out of the condo we were renting. We got pre-close possession on the house because the loan officer told our realtor that we would close in 10 days.

The Anthem report was faxed to Amerisave. The loan officer told us his boss wont accept Anthem in paper form. CredCo told us it was Amerisaves policy to accept only paper Anthem reports. By law CredCo could not send electonically. Why couldn't someone at Amerisave just SCAN IT???

After three days dealing with customer service, we were told they are UNABLE to fund the loan. We are being refunded for the inspection and are using another mortgage company that Credco suggested.

Unhappy with Amerisave in Warsaw, IN
sydam2009 April 13, 2009
Unwilling to keep original agreement.
Beware... If you are purchasing a home, Amerisave will find appraisers to match your purchase price BUT if you have equity and want to refinance AMERISAVE finds appraisers who will lower the value of your home. The lower your appraisal the more lending fees Amerisave can charge. They don't tell you this until after they take $35 for credit check, $400 for appraiser and $500 "hostage" fee. The "hostage" fee is to keep you at the mercy of the company when they low ball your appraisal value. The appraiser they sent was their 9 minutes and withing 3 hours turned in a market value $183K below the tax assessed value. Get this...every comp was sold ABOVE the tax assessed value. Explain that? OH... after 20+ emails and 4 voice mails NOBODY will call me back. I have NEVER talked to the loan officer; Marc Cerra. The operator leaves messages but he or his boss will return calls. The operator is kind enought to leave messages with them. They will e-mail you "late" but they will not call you back. Good Luck!

I went through this company several years ago and everything went smooth. They are a different company now. Proceed with Caution! Better yet save the $435 and go to the bank. I suggest staying away from "Online leanders." See you later...I'm heading to the local bank.
Dayna Zeeman March 9, 2009
Kami Bair
In January of 2008 we spoke with a Amerisave loan officer about refinancing our home. I had checked with other banks and they said they could close the loan with closing costs under $4, 000. So when I spoke with my loan officer Kami Bair, she said that she could do that for me, no problem. Well what she had me sign said alot higher on closing costs, but she just kept reasureing me that the numbers were high, but when everything is said and done, with credits, we would be where she said we would close at the 4, 000 mark. The loan closed with over $9, 000 in closing costs and Amerisaves famous surefees reached over $7, 000 of this amount. No credits were ever applied My loan was for only 121, 000 and our home appraised for 170, 00 and our credit score is 820 so why they think they need to rob the public for their services is beyond me because if it wasn't for me bugging them constantly with emails and phone calls, I don't know that we ever would've closed. My loan with Amerisave cost me over $5, 000 more then anywhere else would have charged. And I just want to know why!!??? is this company still in business, they are rip off artists who hide behind their loan officers or the other way around. No one with Amerisave and Amerisave themselves should be trusted with peoples money. I hope that someone can read this before they make the HUGE mistake of doing a loan with Amerisave or Kami Bair.

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