When you have a "Gold Card" that has no pre-set limit and you pay it in full every month on time, then why do they claim that all of a sudden there is a "pre-set limit" based on the economy???? I have employees stranded in other states who i can't get home because AMEX has "suspended our privlieges" because they can! What a joke and I am encouraging everyone I know that carries a card or accepts at their business to not use or take!!! Help the small business my ass, they screw the small business!!!

Has anyone else complained about receiving charges from gas stations on amex card that they can not remember making? Amex claims that these merchants are enrolled in quick serve program for expedient service and there is no itemization or signature required. The only form of support is what is given to the customer at time of purchase. Essentially they are saying that these charges are indisputable. With all the internet credit card fraud, I'm not too confident that this system is fool proof so I wonder if other people have similar complaints.

While am on a business trip in Africa. Amex reduced my line of credit by $25000 to less than the balance on my account; rendering my card useless and causing me embarrassment and costing me money. Amex sent me an email that you had reduced my credit line. I am appalled at the way Amex treated a loyal customer like me. In 2007 I spend over $100000 on their card yearly. My average monthly balance in 2007 was over $8000. Thus, setting my credit line to $4000 would certainly disable my card. It would seem that they may have checked these simple facts before they made my card unusable while I am on an international business trip. In addition, I had wait for many minutes for a supervisor to increase my credit line (temporarily) so I could continue to use my card. The reasons Amex gave for reducing my credit line are not consistent with my credit report. Amex representatives tell me that I have to provide data to refute their reasons for reducing my credit line. Our data sources are the same. The credit report I have from Experian says I am a good credit risk and more importantly, has not changed in the last six months. I can only conclude that Amex choice to reduce my credit line by $25000 was either an error or intentional based on some other criteria. The fact that it takes 40 minutes on hold to speak with Amex credit line help desk indicates that they may have done the same thing to many or their customers. Either way Amex have maltreated and disappointed one of your better customers. I plan to get my credit elsewhere unless they decide to restore my credit line and reimburse me for the trouble and expense they have caused me.