do not buy from amiclubwear.com, several weeks ago I purchased (and paid for) 4 pairs of shoes. About a week later I got an e-mail saying they had only shipped 3 items (and no mention of a refund for the missing item, nor a replacement or anything). I called the company (amiclubwear.com) and had the WORST customer experience of my life! After about 30 minutes on hold, the lady that took my call actually told me that they have a time limit (of about 3 minutes) on their support calls, that the supervisors are never on the floor and then my 3 minutes were up and my call got "disconnected". I have never disputed a credit card charge before in my life, but I'm definitely disputing this one. My advise is DO NOT BUY from this people unless you're willing to risk receiving what they want instead of what you ordered. Don't be fooled by the nice web site, this people obviously have no inventory and no control over their supplier's inventory.

I purchased a few items from this company. They were of incredibly poor quality and I wanted to return them. They refuse returns. Period. They will quote some bogus company policy, but what it boils down to is they are just trying to steal your money.

I would avoid these crook at all costs.

This company does not refund your money. They sent me a wrong size bathing suit, and I sent it back per their instructions for them to exchange it for correct size. When they received it, instead of sending me the correct size they gave me a credit for only the suit and not shipping. They told me to re-order the suit and that I would not be charged for it plus they would reimburse my shipping. I never received the refund and Maribel (sales rep) told me they weren't going to refund my money and that they did not have supervisors to talk to. I turned them into VISA. Also, the second suit I received, I was charged twice as much as the first suit, and it came with no tags whatsoever. It looks used. STAY AWAY FROM THIS COMPANY!

I Ordered a top from Amiclubwear.com for Halloween Costume on Monday 26th … I paid $20.54 for 2-Day Air shipping so like any other place I order from (and I buy on line a lot) I’m expecting my package to arrive on Wednesday 28th. Sure enough Wednesday comes and goes and no package so I am trying to call these people from 1:19PM (10:19am their time) and it keeps telling me no one is picking up and disconnects my call… after about 30mins of hitting re-dial and getting hung up on I decided to ‘Google’ a customer Service # because like most places I buy from there is usually a local # they don’t advertise.

Anyway I got an International # and of course when I dialed that number after holding for some time someone picked up. I gave her my info (order# and all) and she tells me I will not be getting my order until Friday 30th. So I said No that is not correct... I paid for 2-day shipping she says and I quote “I know… ma’am that’s our policy” so I said what if I ordered regular which we know to be 5-7business days she said I’d get it in two weeks. LOL I know its not funny but…

I told her where she and her site/company can go and that I will spread the word of my first and LAST time at shopping on their site.

http://www.amiclubwear.com/

Customer Service # (888) 908-1288

Once I had waited a week and did not receive my tracking info, I called the company. This is when they told me that the package had already gone out, he didn't know why I didn't get an email with tracking, but he assured me that it had already shipped and then he mentioned to me that they do not ship with delivery confirmation, and that if I do not receive my order they are not responsible. I then asked for a tracking # and he read one off to me real fast and mumbled, so after I made him repeat it, he gave a different # the second time, like he was making them up.
The next day I receive an email stating my order was on backorder and would ship next week. I was very confused, so I called back. The same guy said the exact same thing, that the item had shipped that very day. I mentioned the backorder email and he asked who sent it and said it wasnt from them. I asked him to cancel my order, where he then repeated himself saying it had shipped and they would not be held responsible for missing orders.
. Amiclubwear told the better business bureau in my dispute with them, that paypal never released my funds because of a fraud order and that was why they never shipped my order. Why tell paypal it was shipped and then tell the BBB that they didn't ship it? This is the worst experience I have ever had with any online company (and I order online quite often). I gave them every opportunity to resolve this and still am waiting for my promised call back from a supervisor.