I HATE THIS COMPANY!!! Talk about a total rip off. I purchased a $10 dress January 10th and got smacked with a $15 shipping charge even though I deliberately chose the $4.95 option. After I questioned a representative she said she could do nothing for me. I assumed this would just result in quick shipping, WRONG! I got my package January 30th. 20 Days to ship?! I was furious, on top of that, the dress must have been produced for an infant bc it clung to me on an immeasurable level (mind you I'm only 115 lbs) I immediately requested a return number and sent the dress back (another $8 in shipping paid by me) I received a damaged package about 2 weeks later that had tons of stickers replacing holes, rips, etc which my mailman told me were there via the company itself. When I contacted the company via email they said my RMA# had expired and they wouldn't take it without a current one.

Since then I have spent days upon days waiting on the phone to get a hold of their customer service department. THEIR PHONE HELP SURPASSES THE STANDARDS FOR WORST SERVICE EVER, if even humanly possible, exceeding the poor status of the company as a whole.

I purchase 2 pair of boots from this website (black pair and a brown pair)...When I received my shipped order I only received 1 pair of boots (brown) and they sent me the wrong size. I called customer service it took about 15 to 20 calls to just get through, then I waited on hold for 20 min to talk to someone! I couldn't believe how rude they were she told me how I could return the boots but that I would have to pay for shipping to return them and then I would be refunded once received (didn’t feel ok with this) I sent them back and paid but had to call again for a return # I was suppose to get by email and never received. I was told that my other pair (black) was being shipped out in 7-10 days because they were on back order (wish I was told that even by email). A week later I got an email saying I would be getting a refund for the black boots. I call customer service (hold time again) she tells me that they don’t carry that boot anymore. I told her it looks like they have a bunch of sizes still available on the website??? I did get my refund for the black pair I never received. I am still waiting for the refund on the brown pair including the shipping I paid to return them...The last time I called to find out about my return customer service hung up on me after waiting on hold for 16 mins...Don’t shop here! I paid California tax and the invoice they sent me shows I didn’t pay any! NOT SURE WHAT THEY ARE PULLING HERE! I uploaded the invoices I received...Thanks

These people have the worst customer service imaginable. They barely answer the phone. Once they do, the lame "asian" girl on the other end does not help at all. My exchange request took 5 days to process so by the time they did process it the item that I wanted to exchange it to was gone. They sent me an email saying that they gave me a credit MINUS the OVER 10 $$ I paid for shipping the first time and the +9 $$ it took me to send it back. I shop online all the time but I should have gone with my instincts on this one and not tried this little crappy mom/pop shop.

If you're reading this, these folks run amiclubwear.com from a Yahoo! Store. Write to Yahoo! and tell them about your fraud. They might do something about it!!!

I'll let them keep my 11.99 credit. EFF THEM.

Just like everyone else I am also a victim of NOT receiving my product after 2 weeks. I order online all the time and received my other products that I ordered on Jan 28th 2010 along with an online purchase with amiclubwear. I received my products on Feb 3 at the same time but haven't received anything from amiclubwear. I sent them an e-mail and they're telling me my products shipped 2/2 but when I call they tell me that my product did not ship and that they will re-send my information to warehouse. Bottom line is...PLEASE REPORT THEM TO THE BETTER BUSINESS BUREAU!!! Because they have an A rating and we all know that's not true. So please report them so that the government can take action. I'm seeing too many complaints on yahoo reviews and on this site but we have to report them to BBB. I'm already reporting them to my credit card agency to have them reverse the payment. I only charged $24.76 which is not a huge loss... but they must know that they CAN'T get away with this and I'm going to fight them til' the very end because I don't want anyone else to fall victim.