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October 6, 2008
Overbilling
I was scammed by NPC and Amigo Energy, too. Amigo over billed me at a rate more than double that of NPC. I'm contacting the Texas Attorney General, requesting a class action suit against Amigo on the basis of vital public interest. PUC action has done little good to deter Amigo.
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October 6, 2008
over charging
Changed rate without notifcation when they took over NPC. Over charging and billing even after my switch of utility provider.
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September 9, 2008
Illegal billing
Amigo energy is terrible. I do not know how they are in business.Not only, did they raise rates from .11 to .24 in a span of 2 months, We do not live in the city limits and they have been charging us city sales tax for over a year. When I realized what was happening, we immediately switched but also contacted them. They said they were not doing anything about it and a final bill had been sent. I had tried contacting them several times before and was always told someone would call me back. That never happened. I also sent numerous emails. I have filed a formal complaint with the PUC. I also have emailed all of the news media and the VP of AMigo. Someone needs to bring attention to this crooked company. We withheld less than 30% of the final bill until someone would call us and tell us if they owed us or we owed them. Instead not even a week after we made our final payment, they had some creditor begin to call. I encourage all of you who are having trouble with them to go to the PUC, the BBB, and email the vice president and the media!
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August 20, 2008
Ripp off
I purchased a house in dallas Jan 08' I have been living in California and payin a mortgage and rent until I was able to move here wtih my job. I get here Aug first to realize that my utilities have been changed from NPC to Amigo. I called amigo they say they sent me emails and called me but I never received any notification from them other then an oustanding invoice. They are charging me 24c a KWH!! $800 folks and I have'nt even been living in the house!! These guys will not get one red cent out of me. I switched to Star Tex 13c for 2 years and did the out of cysle reader so they can switch earlier. Amigo are gansters and I am reporting them to the Better Bruerau of Businesses and filing a complaint with PUC. How dare they those low down money grabbers!!!
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August 19, 2008
NPC customers scammed by Amigo Energy
If you're reading this chances are you were one of the thousands of former NPC customers switched over to Amigo energy at the end of last May. My own rate jumped from 13.9 to 24.69 in two months and from reading these blogs I'm not the only one.
I urge everyone affected to file a complaint with PUC (you can do this online) and cancel your service with Amigo and go elsewhere. Request an out of cycle meter read when switching companies otherwise you will be subjected to their rates for another 30-45 days. I have not been able to reach Amigo by phone and my account number is not valid according to their website. They love having us stuck in their high rates, why would they want to answer their phones?
My inclination is not to pay these scammers a dime until they charge me a reasonable rate. I'm writing letters to city and state representatives. Let's run these crooks out of town.
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August 12, 2008
Breach of Contract
Amazing - I have never seen such a ripoff - I tried like everyone else to get a bill or rate from Amigo Energyy after I was forced from National Power Company to Amigo Energy. I am under contract with NPC that states they cannot raise the rate by more than 10%, so you imagine my surprise when I finally received a double bill with an apology that NPC clients had not received a previous bill and get this would get a $15 credit next month - the rate had changed from 0.125 to 0.2469 per kwh. Oh - I received 8/12/08 and have until 8/15/08 to pay by mail or money order to avoid a further late fee of $32.
I think I will send them the amount I would have paid NPC stating this completes my contractural obligations.
Receiving a bill seems to coincide with my request to transfer to another provider. I have filed a complaint with PUC. Lets see- this seems like a common practice.
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August 6, 2008
Amigo is Ripoff
I just received my bill from Amigo Energy after being involuntarily switched from NPC. The first bill never came and when I inquired (after numerous attempts) they said it would come with the second bill. I finally received it and my rate went from 0.125kWh to 0.2439kWh. This is unethical for a company to do this. I have tried several times to talk to someone but can not get through. Amigo is a Ripoff and should be severly penalized by our state and federal government.
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July 18, 2008
overbilling
The company overbilled and lied about it. Amigo attempted a verbal settlement amount and when
I demanded a written settlement I was told my service was to be terminated unless I completely complied with the demand of payment by moneygram, no credit or debit cards accepted, knowing I was out of town.
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