AS OF TODAY 29SEPTEMBER2009 I CONTINUE TRYING TO CONTACT THESE PEOPLE IN ORDER TO OBTAIN MY REFUND. I WOULD SINCERELY APPRECIATE IF SOMEONE COULD CONTACT ME BY EMAIL AT [email protected]. I WAS CHARGED AFTER I HAD CANCELLED - PLEASE CONTACT ME. I AM CONTACTING THE FDA ON THIS AND MY ATTORNEY. I ENDED UP IN THE HOSPITAL AND HAD AN ENDOSCOPY DONE AFTER I TOOK YOUR PRODUCT FOR ONLY 4 DAYS. PLEASE CREDIT MY ACCOUNT ASAP IN ORDER TO AVOID FUTURE PROBLEMS. THANKS

This is a scam, I ordered a free trail and was to pay 4.99 shipping and handling. The product came 14 days after I ordered and I was unable to try the product before the date of next shipment. I tried to contact them, but was given no number to cancel the order. I called my bank and sure eough they had taken out 89.51 from my account. I had to cancel my card and have another sent to me and they still continue to try and charge that account. The product did not work and I still have no way of contacting them. I am very upset as this product was recommended by Oprah, Rachel Ray and News shows. Buyer Please Beware.

I ordered Nature's Acai Berry Supplement from Amir and Sanchez Nutraceuticals online, after reading that it was thoroughly researched and "Approved by Dr. Oz and Oprah." I placed my order on February 15 and received the product on March 13. I was not so happy that expedited shipping took a month! I was happy to finally get it in the mail (whew, I thought, I didn't get ripped off!). But, the joke was on me. The bottle came in a small envelope with NO invoice or phone number to call. That is when I got suspicious and looked up Amir and Sanchez Nutraceuticals online and saw all these complaints--all very accurate. Note that when I ordered I don't recall seeing "Amir and Sanchez Nutraceuticals" anywhere with their ads or I would have checked them out first. I called tonight to cancel after reading the complaints and was put in a short queue. The woman who answered spoke little English and was an obvious cocaine addict or a person pretending to be a someone with a bad speech impediment with half a tongue. It was so painful trying to communicate with her. I got the same speel from her that the other complainers got...that you have to cancel 14 days after ordering the free trial and that I passed the deadline so there is no way she can refund my money. Supposedly, I was supposed to see this fine print on the SOLE email they sent me on the day I ordered the product. Read for yourself...the email they sent me from a "DO NOT REPLY" sender is below:

"Thank you for placing your order for the Nature's Acai. This RISK FREE trial is a very limited time offer that we are running to introduce our brand new product to consumers. The small shipping and handling charges will appear on your statement as "NBAcai" With our amazing Acai Berry blend, you should start getting results almost immediately and within three short months you should be well on your way to reaching your weight-loss goals! And remember, not only does this Acai Berry blend assist with weight-loss, but also provides numerous other benefits such as promoting younger and healthier skin, increasing energy, and removing harmful toxins from your body. All of these wonderful results are now yours to experience! We thank you for your business and feel confident that you will be very pleased with your results.

For billing information or any other questions regarding your order contact customer service at 1-800-983-7968 24 hours a day, 7 days a week.

Regards,
Natures Acai™
Amir and Sanchez Nutraceuticals. "
****
Do you see anything about cancelling within 14 days of getting the email notification? NO. And tell me, how does one try a product on a trial basis when one doesn't have a product to try???? Finally Miss Strungout gave me two cancellation numbers (FINALLY) . TWO you may ask? Yes, TWO because apparently I was signed up to some other program as well (unknowingly). I am going to try to call my credit card company to stop all future charges and try to get the money back (about $85), but I fear I will have no luck. When I asked to talk to a supervisor or to get a bank refund number, she told me that this was a number for cancellations only and that she didn't have a supervisor. I persisted and she said "May I put you on hold for a minute or two?" I thought I might be getting somewhere but she just hung up on me. DO NOT BUY from this company...! RIP OFF! Oh, and about the product itself? I took one capsule today and it was so loaded with caffeine I'll be up all night. Is this healthy? NO. I believe in Acai Berry as a good antioxident, just wish I knew how to find a reliable distributor. If you ordered this product and got taken like I did, please call and harrass the living daylights out of the company. Call 78 times a day if you can...

after making numerous calls to request charges be refunded, my account was never corrected. I attemped to contact a supervisor and was never allowed to speak with one, nor did one ever return my calls. They claim their 14 day trial begins when they ship Nature's Acai Berry product. The terms are fradulent and misleading. How can one have a 14day "FREE" trial when it takes 7-10 days to receive the product. No one can determine how a product performs in 2 to 3 days. Their claims that the product will ship within 24 hours of ordering is fraudlent. If you are not satisfied with Nature's Acai Berry, you can cancel before the end of the 14-day trial period by calling 1-800-983-7968 M-F, 9am-9pm, EST, and your credit card will not be charged further. If you are happy with Nature's Acai Berry, do nothing and your credit card will be charged an additional $79.96 approximately 15 days after your risk free trial is shipped. If you are NOT HAPPY, they charge your account anyway without trying to resolve a dispute. I highly recommend that customers be be very wary of companies making false and mislieading claims. If I could have stopped payment to this company, I would have.

I recently ordered a 'free Trial' of Acia Berry supplement from Amir and Sanchez Nutraceuticals. This is a total scam!!! Once you order the free bottle, which is on a link referencing Opra and Doctor Oz on Facebook, you pay $4.95 for shipping and handling with your credit card.

This is a huge mistake!! The company uses your credit card to enroll you in a membership that is hidden away in the small print. Unless you cancel this and other memberships they've enrolled you in, they will charge your credit card $ 85.91 a month. I ordered this free bottle on Feb 18th, then called to cancel the order on Feb 19th after coming to my senses. I assumed at this point I had canceled my order. On March 5th I received a bottle of AciaBurn. March 6th a charged of $85.91 appeared on my checking account.

I immediately called the customer support number only to be told that I had in fact called on Feb 19th but only canceled membership on to other accounts that this company had enrolled me in but not this membership!

After reading the fine print I discovered that the company starts your free trial on the day the bottle is shipped and you have 14 days to cancel before they charge you on the 15th day. Well, my shipment was sent on Feb 20 and free trial began. I did not receive the bottle until March 5th (13 days into free trial). I called the customer service number on March 6th after discovering the charge on my account. This call was made on the 14th day of the free trial. I was within the time limit to cancel yet my card was already charged!!!

Do not order anything that says 'FREE'. Lesson learned, nothing in life is truly free.