I've ordered few products from www.amishcountryproductsandmore.com. When they arrived they were seriously damaged. I've called the company asking for refund, and was told that I should send it back to them.

I did it at my own expense, and have been calling them for months now, they keep telling me they've never received it.

I've faxed them post office receipts, but that is not enough for them.