We built a home and used Anderson windows thinking that we choose the better window company WRONG. Since day 1 we have have nothing but issue's . The builders were no help either. I have had Rep's from Anderson and actually seen & tried working the windows themselves & know for a fact we have major problems. They tried 1 thing to resolve the issue of only 1 problem (which was for the drafts coming through) which didn't work. As far as the windows not closing properly & the locking mechanism's all messed up they always avoided that issue. Clearly knowing we have major issue's with the windows (at least 85-90 %) of the windows in our home. The situation is that they know they are faulty & should have been replaced. We still had nothing resolved after all of these years. Since August of 1991.
One of the service rep's from Anderson even told us that the windows we received weren't even an upgraded window as we wanted our windows were basically the lowest grade on the line. Can anyone help us. Is their current lawsuits going on now that we can join in on. Frustrated and angry!!!