they will tell you that they provide long distance service and charge you for it when they do not have long distance serive. after calling to complain for one month i finally found out they don't even have long distance serice. when i signed up they told me they had long distance service and charged me for it. everytime i called and complained about the service they had another excuse why it doesn't work until i finally found out that they don't even have long distance. they will charge you for it so, and you can never get your money back.