anti-virus protection

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Category: Electronics

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United States

anti-virus protection Reviews

Eileen Lassner September 20, 2010

unauthorized charge

On November 8, 2009, DRI*CA.COM Software put through a charge on my mastercard, The National Bank of Canada. They did not have the correct expiry date, however, they seemed to get the charge accepted for $49.99 US/$55.02. The reference is Z3228656600

The time is approaching again for a charge which I do not wish to have as I no longer use their anti-virus. I would like to assure that this does happen again. I tried reaching them at 1-877-694-8509. A recording comes on that this number is no longer in service.

Please help me to rid myself of this compnay and be assured to 'NO MORE CHARGES'.

Marsha Heller September 22, 2009

Paid for service i did not receive

I was recieving messages saying my virus protection (spy sweeper) was expiring. I was late in renewing and lost Internet connections. I contated the online payment option to renew. I was charged $90.90 but did not receive the service.
I had my neighbor come over two days later so I could get connected. (computer Geek) He set me up with Trend Micro-Antivirus for half the price and my Internet worked immediately once again.
I have been unable to locate anyone from Spy Sweeper...I did go online and send an email off from there site but there has been no response.
I would like a refund of $90.90

The order ID given was: BBW0009384-pndib
The Registration Key Code given was: AGB32-KLFV3-943VM-LVM800

I would like the payment returned that was charged on the card # I entered. (Visa-debit...It has already processed through my bank.)

Thank you,
Marsha J. Heller