i purchased the antivirus 360 software for $99 as a one time purchase received an email with a registration no. tried it nothing happened my computer was no different sent them an email requesting my money back got another email confirming it would be seen to told to wait 48 hours meantime checked my credit card and they had taken $156 without my knowing have heard nothing since and money has not been refunded as i am only on a pension i cannot afford to just lose money like this am very upset thought i could trust these people all i want is my money back i also suffer from depression and this is a very upsetting thing to happen to anybody could you please fix this up and they should not have taken more than they said thankyou please get back to me so i can have faith in the internet again my email address is lewisdebra99@live.com.au hope to hear from you soon