I had a virus installed on my computer & immediately Antivirus popped up saying for only $49.95 it would correct the problem. Upon the purchase, I specifically clicked the buttons that I did not want the extra tracks cleaner or this "support" that they offered, yet they charged me anyways. After spending a 1/2 hour on the phone getting NO WHERE, I sent them an email. Instead of fixing the problem, they told me the benefits of the tracks cleaner. I have sent several email trying to remove this charge and have yet to see any results. Under no circumstances did I want this and yet they have not remove it. Here is the order #CS-08031436

This company fraudulently took £100 out of my account. they advertised there product for £20 didn't tell you there was a product help desk that cost you £80 there product was a rip off didn't work asked for my money back and got this address to complain too. Please look into this and e-mail me with your reply heres hoping you can do something about these companies. I have seen hundreds on the web sites complaining about this product.