Anytime Fitness

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1 stars
(47)
Category: Lifestyle

Contact Information
Texas, United States

Anytime Fitness Reviews

kokobean May 30, 2009
can't cancel membership
About 3/4's into my membership I noticed that some months they were charging me double. I went to the Anytime Fitness in Prescott and spoke with the owner's daughter. She called her father, the owner, and he assured me that I would receive a refund in a couple of days. I never received the refund. Shortly after, I completed my one year committment to Anytime Fitness and decided to cancel since I didn't receive my refund. I called the Prescott gym and spoke with an employee and he said that he'll cancel it. Well, he didn't I was charged again. I called and asked to speak with the owner, Jonathan. He told me that he would cancel it. Then the next month I was charged again. I called the owner again. I told him that I've tried to cancel 2x and once was through him. He said that he would look into it and call me back later that day. He never called. I found out through my bank that there was nothing I could do to dispute this because they never gave me a cancellation number. They told me that the charges were coming off of my debit card. So, I cancelled my debit card and they issued me a new one. I had to go to great extent just to get them to stop charging me. Just think if they do this to everyone who cancels or people who don't check their bank accounts, they're making a lot of money. They made at least $200 off of me.
Parker April 23, 2009
Terrible company
Last year I joined Anytime Fitness on Cypress Street in West Monroe, LA. At the time I was not planning to move, but was told that if I was to move to an area that did not have an Anytime Fitness location nearby that the $100 cancellation fee would be waved. After about four months I made a decision to move to Kansas for personal reasons.

I checked on their webpage to see if there were any locations near where the place I would be moving to. There wasn't a single one within 50 miles of my location, so I explained this to one of their staff members. They checked on their computer and agreed that there was not a location near my future home, but told me that I would still have to pay the fee. I told this woman (not the same person that I signed up with) that I had been told differently upon my initial registration. I even told her I could prove that I was changing my address when I officially changed it through the postal service.

She proceeded to tell me that I would have to pay the fee. I asked to speak to the staff member I had signed up with, and she said that he usually didn't work at the Cypress Street location and that it didn't matter anyway because the fee absolutely had to be paid.

I eventually had to call my bank to stop the payments. Six months later they were still calling me trying to get the money and I eventually had to threaten them with a lawyer before they stopped.

An additional problem I had with this location was that their tanning beds did not provide protective eye wear, which is crucial for safe tanning. I wonder how many people have experienced sight loss from tanning without goggles.

In conclusion, Anytime Fitness charges twice as much as a normal gym just so you can work out at two a.m. if you want to. They lie about their policies and do not follow necessary precautions with their tanning beds.
Elizabeth B. February 4, 2009
Screwed me out of money after contract was complete
I discontinued my membership to this fitness facility. I gave them in person a cancellation notice and a doctor's note that since I developed an illness I would no longer be able to use the facility. Keep in mind this happened shortly after I became a member. I had only used the facility once. After the year contract was up, this place continued to debit money out of my bank account. I notified the owner and she said this is my fault. I wrote the Missouri Attorney General's office and she responded to them and told them this was my fault since I should have checked my bank account. I have had many surgeries and am ill. And she thinks it's okay to keep taking money from someone long after the contractual agreement is over. I am horrified that she can do business this way.
Can I cancel my membership? December 18, 2008
Cancel Membership
I signed up for a one year contract to Anytime Fitness in Parsippany, NJ. I became pregnant and my job transfered me from the Parsippany, nj location and was no longer able to continue membership. My contract ended in July but when I called to cancel they said I signed up for automatic renewal and sent a letter to cancel. It is December and they continue to with draw money from my account every month since July now they are charging me twice a month. I am still trying to cancel my membership. When you join this gym beware when you are ready to cancel it will not be easy. I would not recommend this fitness center to anyone.
October 17, 2008
Fraud and scam
In Livermore, CA we paid our almost $200 processing fee to Anytime Fitness Livermore and it's been 6 months and they haven't opened. I've called them numerous times and no one answers the phone. I've emailed them and no one responds. When we signed up, they said at the end of July 2008 the site will open, then they said October 1st 2008. It's the middle of Fall and we signed up before Summer, and we've never been inside!

They invited us to a "Pre-Grand Opening", which was sooo lame. 3 people were there. I suspect they had the party to calm the customers, some of who have been waiting 8 months. At the "party" they wouldn't give tours of the facility like they promised, but instead allowed us to look in the window.

It's so dumb. I drive by everyday and see everything ready to go. I'm getting nervous like they might close up and steal our money.
June 13, 2008
Took 6 months to cancel
My contract states that I would not be automatically renewed when my contract expired. Guess what? It was automatically renewed. I first contacted my individual AF branch and asked to cancel...it took 3 months for them to respond to me. Apparently no one at White Bear returns phone calls. When they finally called back after sending several letters they said I would need to contact Apex Mgmt. I did. However, Apex needed something in writing. So I faxed over a signed cancellation notice. "They never received it." I faxed a 2nd and a 3rd notice. I just called and I still owe for those months in between when they never received my notice. Hopefully I won’t get charged again in July. I will not recommend this gym to anyone.
June 5, 2008
They ripped me off
I signed up at a local Anytime Fitness in Denver Colorado on May 6, 2008 and was only able to work out for 2 weeks. On May 29, 2008 the owner (Glenn Alvarez) packed up and left town. They even waited to cash my check until the day after they left and now I am out of luck! I filed complaints with the Attorney General, but nothing will ever be done cause they didn’t steal enough money from me!

The Anytime Fitness Corporate Office did nothing to help me either.

Make sure you know who you are doing business with!

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