My home insurance American Home Shield uses APEX Appliance as one of their vendors/repair service contractor. And I wish that they would drop this company because all of the other companies that AHS as sent to my home in the past has been very profession and quick with the service. APEX appliance is the worst home repair service I've ever experienced! If I've known it would be this bad I would have just given up!!!

Apex do not return your call and they do not answer their phone. They have the worst customer service in town. Their office is roughly 20 minutes away and they only come to my area once a week. It's been 2 weeks right now since my oven broke and they still have not fixed it yet, but they have cashed my check! They said they would come around 8-10am today. I get a dropped call at 7:30am. I call that number back 2 times because they didn't leave a message. They claim that they couldn't go pass the gate and couldn't reach me at all! Very unprofessional!!! It looks like I won't get my oven fixed for another week!!! 3 weeks or more in order for my oven to be fixed! This is ridiculous!!!