Complaint already to consumer affairs:<br /><br />
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Incident = I have had issues back and forth with the service on my iPhone. I am on my 2nd phone, (the first one had an internal problem) that was replaced after many phone calls and visits to bothe the AT&T Store and Apple. The phone was "not dropping" calls, but it would just freeze and neither party could hear eachother. Also there was a problem with voice mail connections. After about 10 minutes on a call, the other party would hear my voice as "electronic sounding" and then disconnect. The Phone was replaced after 90 minutes in the Apple store, I DIDN"T CARE IF IT TOOK 90 HOURS, just dont treat me like a crook. <br /><br />
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The new phone started to do some similiar things over the past couple of weeks. I have been on with customer service which has internally, switched me from AT&T and APPLE service. Yesterday after 2+hours they DISCONNECTED ME. I tried to call back and cancel my 3 remaining phones and was threatened with a 400.00 disconnect fee. I WILL NOT PAY A PENNY. I love the fact that they say calls maybe recorded. I would welcome in my lawsuit after they sue me for not paying a disconnect fee to listen how nice I was on the phone as they then disconnected me. THEY ARE HORRIBLE...I want a working phone service. This day and age all companies are in trouble. This is why. <br /><br />
Damage Resulting = <br /><br />
Contact me = Y<br /><br />
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Name<br /><br />
Jeff