Eluru,
04-01-2010
From
Grandhi S V Amarendra
Grandhi K R V N Anasuya Ambica Devi
22B-8-18/2A, Chadalavada Vari Street
(Ambica Street), Powerpet
ELURU – 534 002.
Andhra Pradesh, India.
Mobile : 0091 98481 92390
Office : 0091 8812 668666
Residence : 0091 8812 668564
To
Emirates Airways
Baggage Services
Dubai, UAE.
Ref : -Flight No. EK 528, Date : 02-01-2010, Seat No. 35 K, 35 J. Dubai to Hyderabad.
Sub: - Loss of items in Hand/Check in Baggage.
With reference to the above details we wish to inform you that we have travelled from Dubai to Hyderabad as per above details. We are very happy with the services given by you throughout our journey (Hyderabad-Dubai-Mauritius-Dubai-Hyderabad).
When we made check in at Dubai we gave 4 pieces as check in baggage which we received at Hyderabad airport in a very safe and good condition.
Before boarding in Dubai airport on 02-01-2010 we have purchased 2 pieces of Apple Ipod Touch 32 GB Generation 3 at 1011 C2 Mobiles-Cameras at Dubai Duty Free, worth of DH 2550 and Few chocolates at 1004 C2 Food Plus and Toys – west, worth of DH 908. We kept these items in a Zip bag which is unlocked. When we entering into the aircraft at aero bridge we are asked by your staff that this hand baggage is over size and we are asked to make this bag as check in baggage. Though we are not interested we are forced to do that. We are given a tag also no. EK 772043.
When we came down to Hyderabad we received the bag also. From Hyderabad we came to our place which is 500 KMs away from Hyderabad on 03-01-2010 morning. Then we opened the luggage we came to know that 1 piece of Apple Ipod Touch 32 GB and few chocolates are missed. We cannot digest ourself why this is happened in renowned emirate airways.
I am requesting you to enquiry in this matter and do the needful. I am having all the boarding cards, baggage slip, bills also. Further if you require any information I can able to provide you.
Expecting an early reply.
Thanking you,
Yours,
G S V Amarendra