About 4:30 p.m. we went into the Applebee's on Dorothy Lane, near the corner of Kettering Blvd. We hd a very nice young man, but the table we were seated at had a dirty tabl, he tried to clean off, but it kept getting worse instead of better. The npkins stuck to it, as well as the menu's, and if you put your arm down it had to be peeled off. The table next to use was empty when we arrived (diners gone) but food all over the tabe, after 1 hr. and a half, it had still notben bused. They were no busy, so no sense in such, it makes the place look dirty. Never saw anyon who looked like they might be in charge, just a bunch of very young kids, who were trying, but just did not hve a clue. A much bigger menu, but no longer have the smoothered chicken breasts, which I really liked, and they always prepared so nicely.

My wife and I went for our anniversary dinner at Applebee's Medallion Center location over a month ago. When entering a large group was seated before us but the 3 waitresses nearby literally turned their backs and ignored us. Never have I entered a place of business without a greeting or told someone will be right with you. Many minutes later we were finally seated and had a great waiter.

During our meal a manager came by and asked how was everything. I told her about the discourteous staff we initially met. She said that would take care of it. But I don't believe anything was done, as she didn't ever return. The next morning I wrote a long letter to their store and filed an online complaint.

A week later I heard back from Jillian and talked for over 20 minutes about our lack of service. She was very nice and said the situation was addressed and that she would be sending us a gift certificate for a couple free meals as compensation.

Three weeks later we get an Award later for $10. Talk about a fast and effective solution. Hell, I tipped the waiter more then that! What a great way to build a reputation and get repeat business. That is 3 times now that we have been snubbed and insulted for a simple mistake that was uncalled for. The follow up was much worst and only exasperated the situation. Why say you are sorry if you really don't care about a good paying customer?

Terrible customer service! A coworker and myself were seated by hostess during lunch hour 1/4/11 - sat for 15 mins and never once acknowldged by a single employee. No "I'll be with you in just a moment" not a glance in our direction, completely ignored. We got up, got our coats on, and STILL NOT one word from a single employee. Restaurant was NOT busy. Will never go to this restaurant location in future.

We to applebees last nite, ordered appetizer, server put it in, came back took food order, apppetizer came out, took one bite then server came with food, so how do you determine whitch one to eat and whitch one you let sit and get cold.this is the second time this has happened, manager apoligized, took half price off appetizer, big deal, not happy with service, manager and server were very nice and polite, food was excellent, but something needs to be done to allow adequate time between apps and meals times.have always enjoyed the food and service, but this needs fixin.

The first time I went to AppleBees, I had the worst service ever. I got food late and I got a bad table. The food had to be sent back because it wasn't hot enough, and after that I never went again.