I personally think it's unfair that certain employees get better shifts than others do. I think that sure seniority should have something to do with how people get their shifts, but also how hard they work. I think that if you work hard enough, you DESERVE to get certain shifts. I also think that managers should complaint A LOT less when employee's need to switch a shift or cover it, after all, it is an EQUAL OPPORTUNITY EMPLOYMENT. I've been working for this company for four years, and I've seen a lot I don't like.

We went to the Applebees restaurant in Newton, NJ on Oct. 26 at around 5 p.m.. We were seated promptly and told what the special was and the drinks featured and that our waiter would be right with us. We sat there for 15 min. and NO one came to even take our drink order. We've gone there quite a few times and never had any problem, what happened? It shouldn't take that long to get a drink order or for the waiter to come to the table. I was very disappointed.

Thanks for your time and patience.

Applebees sucks...the food sucks and the managers suck...it is a horrible company to work for...

I and my husband were at this AppleBee's resturant, ordered our food which was a hamburger meal for my husband and the Rib dinner for myself. the waiter brought the meal I started eating my ribs and there was a hard bristle in the rib that I bit into. I made the waiter aware and he asked me to put the bristle on the napkin so he could take it back to show it to his manager. when the waiter came back he asked me if I wanted another or did I want him to wrap the rib that I had ordered up. I told him no and he offered me a free dessert. I told him we were done. The manager came out and asked was this the table that had the ribs and if I wanted him to have them make me another rib. I said no. The waiter came back to the table and said that they took off the appetizer and gave me a discount off of the rib dinner. When we looked at the bill the bill was $22, I asked where was the discount and he said they took off $4.99, I said they should have offered to give me the meal free seeing I had not eaten much of the meal. I feel that both the manager and the waiter were unprofessional and I am requesting that the manager and waiter be reprimanded.

I visited Applebees for my Mother's Day dinner with my husband around 3:30p.m. My waitresses name was Billie; who did an excellent job. Upon arriving, the building was very cold. My waitress said that she would let the manager know that I said that it was cold. I had on a long sleeve shirt and I brought my jacket and it was still too cold to eat my meal. There was another couple two tables down from me and the lady had a sleeveless top on and they were drinking coffee. The main part of my complaint is when I asked for the manager; when he came out he went directly to the table across from me and asked that table how was everything this evening. He then left that table and went to two other tables on the other side of me and then proceeded back where he came in. I waited then my waitress: Billie came and asked me if the manager (Michaael Wommack) had been to our table I said no. My food which was a 12-16 inch NY steak w/shrimp topping. The steak was ordered well done and after the first piece was cut it was red inside so Billie sent it back into the kitchen to have it recooked. It was so cold, I decided to get the dinner boxed to go. So after I received my recooked food Mr. Wommack came over to my table. By this time I felt as though I was purposely ignored. When he gets to the table he said "I was so busy and that I was waiting until you were ready to leave." My comment to him was that I was waiting to see how long it was going to take you to come over to our table since I watched you visit three different tables around me and visited w/them twice asking how was everything.

So he just said that he turned down the a/c and I said I know. Maybe he thought that it might be a confrontation. All I wanted was the same courtesy that Mr. Wommack gave the other customers. I always eat at this Applebees because we live 2 1/2 miles from the house and sometimes I just don't fell like cooking. I believe that in the future, Mr Wommack, should learn to treat all of his customer's with the same dignity because thats what I live by; treat people like you want to be treated.