These guys are absolutely horrible with their customer service. bought a refrigerator door gasket that arrived with a twist in it so that it was un-installable. I decided not to wait another week for shipping so went and bought one locally. When I contacted them to return the damaged part the woman I spoke with was rude, abrasive and basically said sorry your problem can't help you.
I wrote a heated email to them and two weeks later I get a RMA number to return it--shipped it off the next day and they received it the day after that--another week has gone by and still no refund.
These people are not only slow shippers but seem very hesitant to stand behind the products that they sell.
Please friends and neighbors, BEWARE