Applied Card Bank
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1 stars | | (9) |
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Category: Business & Finances
Contact Information United States
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Applied Card Bank Reviews
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pattyislivid
May 13, 2010
unwarranted fees and harrassment
This "company" needs to be stopped - they harass you and charge fees that should/are illegal. Why won't anyone do anything abou this? I have contaced Attorney General's office and Better Business Bureau but who knows where that will go? Do something!
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nurcdiver
September 30, 2009
Fraud, Scam,Abuse
This company is making me go broke. I pay my bill on time every month.. i have for 4 years with not 1 missed payment. Every time I check my account they keep charging me for late fee's, over limit fees and other fees that I have no idea are for. I have called them so many times.. I am so frustrated with them. they are purposely making it extremely difficult to work with them. I have disputed 2 items in the past year. one of the disputes was a double charge from a vendor having technical issues. Because of this double charge it caused another 35 dollar over limit fee. I disputed it. Applied bank never acted on it. I disputed a recent transaction. they actually refunded the money but it also caused an overlimit fee which they did not refund. but then they reversed the charge and took the money back from me that then again caused another over limit fee. I have tried and tried to talk to them on the phone and they will not fix anything.. this place should be shut down! this is illegal buisness!
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Curt B
February 21, 2009
Unethical practices, fees
Joining in the long line of customers that Applied Bank has ripped off...I called their so-called customer service to dispute the late, over the limit and cash advance fees on my statement that ballooned my monthly dues to $203.00.
Because I made a minimum payment before my statement was processed I was charged a late fee as explained by their customer service rep. I asked them to apply the payment to the current billing statement and he said he would submit a request to do so. I still have not seen the late fee reversed.
I was charged a cash advance fee for accepting a limit increase. Mind you I already paid the ridiculous fee of $100 to get an increase and they have the nerve to nickle and dime me with a cash advance fee!
Adding to my heft bill was an over the limit fee that came as a result of being charged an annual fee, which also is subject to a cash advance fee.
It is a typical case of the hard working man being f**ked over by greedy, predatory banks like Applied Card. I vomit when I see banks asking the government for money while they rape you monetarily and turn a deaf and unsympathetic ear to very customers that keep their sorry asses rich and fat.
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Machan2
December 21, 2008
Rudeness, harassment and fees
Applied Card bank have been the worst company I have ever dealt with. They are rude and if you ever get late on your account they will harrass you . This company have called my house and cell phone over 20 times each in a days time. They are really bad on Sundays. If you speak with them and tell them that you are unavailable and to call you at a certain time they will not take that and continue to talk and continue to call you every minute of that day and will not call at that hour that you ask them to call. I was late on my payment and had told them that I would make my payment on my payday. I receive a call on my cell that day. I told them that I would make my payment and to call me or I would call them as soon as I got home and that I was leaving work and it would take me about 30 minutes to an hour to get home. Once I got home then I would make my payment. The represntative called me a liar because I was suppose to make my payment the day before and I needed to set it up at the time he was on the phone. He refused to let me get home and refused to get off the phone. Once I hung up he called right back and was very aggressive. I feel that there should be laws to protect Americans from this kind of harrassment and rudeness. The representative barely understood English but still could speak enough to be rude.
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May 24, 2008
scam of false charges and lies
I recently contacted you in regards to account number 4227093019204597 on or around March 20th 2008 in regards to the current status of my account. I reached a representative to whome I explained my current situation.
Credit Limit Available Credit Days in
Billing Cycle Billing Cycle
Closing Date Payment Due Date Amount Past Due Minimum Payment
$1200.00 $- 263.00 29 03/2/2008 03/27/2008 $210.00 $347.00
I spoke to the representative about the current status of my account being past due in the amount of 210.00 and a minimum payment due of 347.00. The representative that I spoke with on that day enrolled me into a program that Applied Card bank had known as a hardship program. Under the agreement that the representative enrolled me under the situation was stated that starting April 16th the amount of 100.00 dollars would be withdrawn from my account. Subsequently on the may 16th, and on June 16th consecutively that a payment would be withdrawn from this account.. According to your website you have received 2 of the three payments as shown below.
Payment Post Date Amount Method
05/16/08 $100.00 MULTI CUST SVC PYMT
04/16/08 $100.00 MULTI CUST SVC PYMT
As these payments were being processed to get my account up to date according to the representative advised me that only one charge of 12.95 for the first payment would be charged along with a suspension of any over draft or late fees for the months of march April may, and June that would normally be assessed would not be charged to the account and at the end of the three month period my account would be satisfied as up to date.
I kept receiving letters, phone calls and emails about my account not being up to date so around may first I check with my online account access and found that after my payment was received I was charged a over the limit amount of 35$ and a late fee of 35$ on 3/2/2008 and on may 2nd 2008 after payment was made and after a verbal agreement was reached with your representative a month prior. Wondering if there was a mistake in my account I called into your customer service line at 561-982-9111 I explained to the representative the situation as explained above and they advised me that after the program was completed that all the charges would be refunded. This was not acceptable because so I requested they be removed so that I have an accurate reflection on my account because along with the payment and the fees which would still accrue interest at the 29.00% interest rate and the representative is not able to answer so he transferred me to a manager the manager advised me there was nothing he could do and he would submit the issue to the correspondence department for review and someone would get back to me with in 24-48 hours
After this time I had not received any communication regarding my inquiry and so I contacted Apllied card bank back at the same corresponding number. I spoke with another representative who again could not provide me any additional information so transferred me to another supervisor who placed me on hold while she communicated with another line manager about the current issue with my account. The supervisor advised me that since my account was not enough payments passed due that the original representative that set me up on the hardship account had no write to do that because the program was still in a testing phase.. but that since the original agreement was made that she would talk with her direct supervisor or director and that they would get the account balance were it was suppose to be. She provide name and extension of herself and direct supervisor which I can supply upon request.. After a couple of days with again no communication I called back and was giving the same information that it was a mistake on there end and they would rectify the situation. And that there is nothing they can do at the moment about the current fees. I called back several more times being transferred to a number of departments where no one could provide me a resolution to the issue above. If upon request would like documentation on the phone calls made I can supply a phone bill because of the long distance number being called and the exact amount of time on the phone trying to come to a resolution.
I called again one more time today May 22, 2008 and spoke with a supervisor who said that they would not honor the original verbal agreement made because the representative that made the arrangements was not authorized to make them. So I again advised them of the situation and advised that I have been completely accountable for my part making my payments when requested and asked again for the 4 356$ fees to be removed and have my account reflect a current amount of 1347 dollars as originally agreed. And that I should not be punished or made to pay more because applied card bank could not keep the verbal agreement that it originally made instead the supervisor said she could enroll me in another hardship program where I would pay an additional 6 months of 90 dollar payments an that I would again not be charged late or over the limit fees and that my interest rate would also be reduced to 22% this is unacceptable
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March 8, 2008
Predatory lending!
I used to work for Applied Card Bank/i would happy to talk to any lawyers suing ACB for predatory lending.
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March 3, 2008
Scam charges and lies!
Stay away from this Bank card... They charge you $100.00 for an increase in your credit account... My wife also has an account with them... She sent a payment in on the 3rd. of Dec... which she has done for more than a year... The payment wasn't due until the 11th... They charge 39.00 for a late fee and 39.00 for an overdraft fee... Well in holding the payment until the 13th they put her into that overpayment and late payment bracket... We thought if we accepted the creditline increase we would be alright... NOT... They charged us another $100.00 for that...
We keep sending in the regular payment of $37.00... But now they say that she is past due $116.00 and the min. payment due is $209.00... At this point she isn't over drawn... She has $128.00 unused credit... But they closed her account and said if she paid the $206.00 they would take the negative credit report off of her credit report... This is like holding her credit hostage...
This Bank is a total SCAMMM... There is nothing that they can say that can explain what has happened... Except that they RIPPED us OFF... for the $100.00 increase... And for HOLDING the Payment until it was past due... They Know What Their Doing When It Comes to Overdraft & late fees... I also have an account with them... WE ARE BOTH Paying Them Off In Full Next Month... And Closing My Account... Hers is already closed... PLEASE DO NOT DO ANY BUSINESS WITH THIS BANK>>>APPLIED BANK CARD...
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October 14, 2007
Breach of contract!
APPLIED CARD BANK IS TRYING TO SCAM ME. READ THIS TO FIND OUT HOW CROOKED THEY REALLY ARE.
In June of 2007 my account with Applied Card Bank was referred to NCO Financial, a collection agency. NCO Financial, acting as the legal instrument of Applied Card Bank, negotiated a settlement agreement that was agreed upon by Applied Card Bank and myself. To be payed in 2 equal payments on specified dates.
On 6/22/07 I made the first of the payments by phone with the NCO Financial representative as agreed. I got my confirmation number and the payment was withdrawn from my bank account. The payment was reflected on the next statement that I received from Applied Card Bank.
On 7/6/07 I called and made the second and final payment with NCO Financial. I received my confirmation number and asked if the account was now paid in full. The representative said yes that the account had now been settled.
The following month I received a statement from Applied Card Bank. The second payment that I made with NCO was not reflected on the statement. Additional late charges, over the limit fees and interest were added to the remaining balance of the account.
So, I called Applied Card Bank. When I told them that the account had been settled with NCO Financial I was told that the account was under review. I found this very curious, so I called NCO Financial.
The representative that I had dealt with told me that Applied Card Bank had pulled all of their accounts from NCO on the day of my last payment and they were not able to debit my account for the final settlement payment. I was told by NCO that Applied Card Bank should honor the settlement agreement that we had made. So I called Applied Card Bank again. They again told me that the account was under review and not to worry about it.
So what happens next. I get a letter from another collection agency, Wolpoff & Abramson, stating that I still owe Applied Card Bank money. I immediately called Wolpoff & Abramson and explained the settlement agreement that was made with Applied Card Bank through NCO Financial. I was asked to fax the paperwork that I had with NCO to Wolpoff & Abramson, which I promptly did. This was done the first week of August 2007.
I have made repeated phone calls to Wolpoff & Abramson since then. On 10/05/07 I called them again, now feeling very frustrated. After I had explained the situation with the representative, he took my phone number and said he would call me back personally. He NEVER did!
On 10/12/07 I called Wolpoff & Abramson again. This time the representative said that Appilied Card Bank would not honor the original agreement that NCO Financial had made with me for Applied Card Bank. Instead, I could work out another settlement with them. At this point, they said I owed them more that I had originally owed in June 2007.
Honestly, I feel that Applied Card Bank is in breach of contract because they accepted my first payment on the settlement, which I made on time. Yet, they did not accept my second and final settlement payment, which I had made on time, as agreed. IF THIS ISN'T A SCAM, I DON'T KNOW WHAT IS.
I owe Applied Card Bank only what we had originally agreed upon. I am ready to take this to the next step legally but I am not sure where to begin. I just know that I am sick and tired of these big companies screwing people over. I am not going to take it anymore. I guess small claims court. I think I am in my legal rights to take this one to court.
Applied Card Bank is a ripoff artist and they should not be allowed to get away with this.
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June 18, 2007
Predatory lending and rudeness
"Predatory Lending and Rudeness" now have a new name: APPLIED CARD BANK. Beware of this so called "Bank". This company will charge you fees on top of fees, thus forcing you to go over your credit limit.
There is a monthly $10.95 for account maintenance, $6.95 for online payment, $32.00 for overlimit, $29.00 to $32.00 for late payment. To add insult to injury these fees will generate the same fees over and over again, like a domino effect. The funny thing is that Citibank, Bank of America and Chase Bank were all in front of Congress not too long ago for the very same thing, stiffing customers with fees. The presidents for these banks all looked like harmless creatures while they were all being grilled by Congressmen for their illegal credit practices. APPLIED CARD BANK does not seemed worried about their unfair and illegal banking practices, in fact their personnel is trained to be rude and challenging with customers. APPLIED CARD BANK hide in the shadows of bigger banks, there in the dark they mastermind how they will screw Americans because they know that the US government will go after the big banks, not the little ones like them. Ah, did I mentioned that even if you cancel your card the above fees will continue.These practices must stop, and unless Congress once and for all do something to stop these crooks we will be doomed. I am taking my case up to a higher level... please beware, do not go with this institution, you will regret it. Take this advice from a former customer of "PREDATORY LENDING AND RUDENESS".
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