I PURCHASED TWO OKIDATA 420 PRINTERS, WHICH I WAS TOLD WERE "IN STOCK" AND WOULD SHIP IN 3-5 BUSINESS DAYS. IT ACTUALLY TOOK 31 DAYS FOR THEM TO SHIP. ALSO ONE OF THEM WAS DOA. SINCE APR DOES NOT PROVIDE ANY CUSTOMER SERVICE NUMBERS, I'VE HAD A TERRIBLE TIME TRYING TO RETURN THE PRINTER.