APSRTC
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Category: Services
Contact Information
India
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APSRTC Reviews
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sadistakhil
May 13, 2011
rude behaviour of conducter and we paid extra rs.800 extra
tkt no 1104449,
hebbal-hyderabad mgbs -1014(seat 6)
DOJ-13-05-2011,
hebbal-20:55.
i want to complaint about conducter..
firstly we don"t know that rtc e ticketing should have the print out..
then we entered the bus..and he asked print out..we showed the message..
he did n"t accept and we told him that we will get a print out..
he told that the bus will not wait..and we should pay him rs.800.
we said that why should we pay..and then the conducter shouted before all the travellers..
then hesitatingly paid rs.800..(thinking that we can complaint)..
please take action the conducter and please refund my extra rs.800 which i paid to the conducter..
my cell no.8019745818.
landline::04066441301
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kadimisetty satish
April 8, 2011
guys dont prefer to travel through apsrtc service....worst online reservation
Regarding worst online reservation of APSRTC. i have booked 3 tickets from bang to tirupathi @ marathahalli on 01/04/11 for next day(02/04) morning, and i choosen a pickup point as KRPURAM, bus service number is 5119 i reached the KRPURAM by 6.30 and waited for half an hour, bus came @ 7:05 and when we are trying to get in to bus, we were shocked, because conductor sold all the tickets and he said that i didn't received any reservation chart go and contact Majestic Apsrtc they will surely refund your amount.
We didnt understand what to do, so we back to home and contact Marathahalli branch, he gave a number and asked us to call, so when we called to them the person said that sorry for inconvenience and ask us to lodge a complaint for refund amount.
on 03/04 at 6:30 p.m. we went apsrtc majestic. there the response of the employees are very worst, and they are not completly accept as their mistake and said that is network problem we wont refund your money, if you want to travel now we can arrange.
how can we go to tirupathi at that time, because of them we cancelled return tickets, rooms and all... they are simply saying if you want go you can go now otherwise your mony will be lost...
this is the scenario we faced through apsrtc, see there response and attitude... see we didnt travelled to tirupathi, we lost our money so finally its waste of our effort, money and time...
so guys dont prefer to travel through apsrtc service... they are worst...
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samarasa babu
September 10, 2010
IRRESPECT BEHAVIAR OF THE CONDUCTOR
RESPECTED SIR,
I AM PAVAN KRISHNA, STUDYING IN VIITH CLASS AGED12 YRS, TRAVELLED TODAY IN THE APSRTC ORDINARY BUS NO AP11Z 3479 FROM TENALI TOWARDS KOLLIPARA AT 11AM WITH MY STUDENT FREE BUS PASS BEARING NO60074 ISSUED BY THE ASST MANAGER(T) APSRTC, TENALI, VALIDITY UP TO 30 APRL 2011. WHILE TRAVELLING IN THE BUS I WAS BEING FACED WITH VOULGER WORDS BY THE CONDUCTOR UNCLE AS HE IS NOT ABLE TO SPEAK THE WORDS EVEN IN A PROPER STAGE. HENCE YOU ARE REQUESTED TO LOOK IN TO THE MATTER AND SETTLE IT AS SUCH EVENTS CAN NOT REPEATS.
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VirajB
July 27, 2010
Complaint about an extremely rude conductor
Sir,
I have a complaint about a very rude conductor. His name is Krishna.
On 26-7-2010 I boarded APSRTC bus which goes from UBS X road to Secunderabad (probably route 10H) at Wipro Manikonda (7:25pm) and asked for a ticket to IIIT.
He gave me a Rs 8 ticket. However since I have traveled before many times on the same route in APSRTC buses and was charged Rs.6 on all the occasions, I conveyed the same to the conductor. After some discussion on this, he started using abusive language and used words like ‘bhikhari’, 'padhe likhe ho to woh chart dekho', 'nikal yahaan se'. He shouted at me & told me to stop arguing & said go complain if you want to. He himself gave me a no 9959226132, saying this is the number of DM of APSRTC & even he cannot do anything to me. I tried calling on this number on numerous occasions but there was no reply.
In general his behavior was very arrogant & rude and his attitude was like no one can do anything to me. My main issue is not that he charged 8Rs but his rude behavior & abusive language. Please take action against such conductors.
Please take this complaint very seriously. I hope to get a response soon.
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Tabelero9
July 26, 2010
It was the most pathetic journey I ever had
I have travelled from banglore to hyderabad on 26th august by APSRTC Gruda, Service no.1014/0 I should say that it was the most pathetic juorney I ever had, The bus was not any better than the local buses of Bihar, there was no divider between the driver cabin and passengers, it was cover with curtains which are as dirty as that, they did not play any movie though ther was a TV, the window curtains were worse that the swop cloths, the seats were not covered, the blanckets were torn, holes could be seen as if biten by the rats, low class sheets given for covering, AC was not on untill demanded after travelling 20 KM from the Majestic( Bangalore). After paying for Garuda how can one be happy with such low class cheap service. This is the main reason People opt for private services, It wasa great shame in front of my colleague as I recommonded APSRTC to him. Other sevices to vijayawada are good gorm the same terminus. Shame on part of APSRTC for such Service . If the same is continued it will soon end up nowhere.
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Rama Rao M S
July 10, 2010
No Smoking
A driver from Kushaiguda Depot, and a regular driver in route number 147 from ECIL to Kondapur, which starts from depot early in the morning at 0530 hrs will not maintain timings and also important issue is smokes cigar while driving the bus. Being a responsible person he is not maintainign the rules and regulations
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Lakshman Sharma
June 12, 2010
Conductor
To
The Regional Manager
Mehdipatnam Depot
Hyderbad.
I had a bad experience with APSRTC Bus. I always travels by bus in Hyderbad city. Oneday I stepped into the bus at SR Nagar and asked the conductor to give me a ticket to MothiNagar. I have 20Rs/-. He said he had no change and asked me to give 4 Rs. I dont have change.Because of the only reason that I have no change he made me to stepdown from the bus. Its very ridiculous.The bus number is AP28Z 608.The service number is 19F.The bus runs between Mehdipatnam and Borabanda.This incident happened to me on 12-6-2010 around 9:30PM. The bus conductor talked rudely. I was hurted with his behavior. So I want to complaint this.RTC Conductors usually strikes for their own benefits but they dont care about the customers.Some Conductors charge excessively if the customer doesn't now the correct charge.Its very bad on APSRTC generally I respect government and government employees even though all this system is not good.Kindly take action against the bus conductor.
From
Lakshman
Mothinagar Student Union President.
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mrkhan123456789
June 4, 2010
Conductor cheating
I want to complaint on a conductor of bus AP 28 Z 4435 Service No3653 dated May 04th, I boarded at MGBS to Anantapur, I notice for 2 passenger (including with me) gave ticket from Jatcharla to Anantapur, But he charged the same ticket rate from HYD to ATP, He kept Rs67 himself, This is cheating RTC. when I ask him created nonsense. Please take this cheating into consideration.
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sr4justice
June 4, 2010
Negligent Driving by The Driver
Bringing you another incident of reckless driving by an RTC bus driver. This incident happened at KPHB junction where we were waiting in our car at the red light. It was a single road but then all the cars and other vehicles had left the lane clear for vehicles to take a right turn. So we never expected someone like the bus driver to actually squeeze into the left lane when he wanted to take a right. There was no hurry for sure as there were two cars before us and then our car and then the bus. But this bus driver of the bus registered as AP28 Z 15 wanted to overtake and started squeezing into the very narrow left lane and almost broke our side mirror. When we asked him to stop he started using filthy language without even bothering about the fact that I am a lady. Where should we the citizens learn the new rules which the APSRTC bus drivers use while they are on road? Who gave them the right to use abusive language on anyone they like?
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vinesataris
December 10, 2009
Vehicle hit by a drunk bus driver
I Arun Tej.R was recently (5th of Dec) driving back home in my car Maruti Suzuki Swift. While I was waiting for the signal to turn green at Khairtabad, a bus with the licence plate number AP 28 Z 245 hit my car (The name of the bus driver is Md.Hussain). Actually, the bus tried to overtake me from left though the signal was in red. This resulted a very bad damage to my car and it costs me a lot to get my car repaired. The bus driver at the time of accident was found drunk and he smelt very bad. With the help of the traffic CI, I made the bus driver get down from the bus. We made a couple of calls to the MSRD bus depot and local police station to inform about the accident. THe police from Saifabad came to the accident spot to take the bus driver to the police station. The police and the bus driver was driving in the bus and I was following. While we are on our way to the PS, the driver stopped the bus and escaped. I took the conductor along with me and we all reached the PS. Then we made another call to the MSRD depot. Mr. Laxmaiah and Syed from MSRD depot came to the PS to deal the case. As I had no other option, I lodged a complaint against the bus driver (though FIR was not prepared). The police told me to leave the PS and the team from APSRTC was still sitting at the PS. While returning home, I found the bus driver and I informed the bus driver to get to the saifabad PS.
Two days later, I've been to PS again to know the status of my complaint. To my surprise, the driver was released from the PS with a challan of Rs. 300 and given a clean chit of not drinking. In turn they gave me a certificate of my complaint and told me to claim for the insurance insted of settling the case with the driver. Since then the driver found missing and the driver never had any settlement talks with me.
On the very same day, I approached the depot manager Nageshwara Rao and told him the entire story expecting a help from him. But everything has gone in vain and this entire thing resulted in an increase of my mobile bill and fuel bill but of no use. Three consecutive days they made me run behind them for the settlement. I met different people in the depot and I contaced the CI of the depot, and few other persons. All my efforts were gone in vain. One fince day, I finally, got a chance to speak to the VIP driver Mr. Md. Hussain. Driver had a talk with me for around 15 mins and after the 15 mins of talk, I was told to waiut for another 30 mins for the next round of talks. Again, after 45 mins I only made a call to find out the status. Apparently, the RTC team never made me talk with the driver. I made numerous calls to the RTC team (different people, different depts.) and they all threatened me not to make any more calls to them. Today, i.e 10th of Dec I received a call from the number, 9703335186 from some self claimed CI of RTC saying 'Do whatever you want to, the driver will not talk to you and we will not pay you anything. Just go to hell and don't call back on this number again and if you still call, you will have to face severe consequeces'. When I tried to ring back, there was no response.
Please show me a way to solve this.
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