Be warned
I entered into a mutual agreement that I would be business with APX in May of 2009. I tried to end our relationship in August and received no bill, but later a bill arrived in September. I since have learned that APX falsely represented itself during the agreement. I consider this agreement a misrepresentation by APX from the start. I find that many others have experienced the same problem with APX.
1. At the date of my agreement with APX, there was no license to do business in Kansas.
2. A investigation found APX was not authorized to sell or install Honeywell equipment in Kansas.
3. Because we work with an alarm company at our business we knew that the City of Wichita requires all alarm companies to be licensed and tied into the Police. During the interview we specifically ask if APX was set up that way. We were told yes.
To this date, we find no record of license with the city of Wichita.
To date no service relationship with the Wichita City police has been established.
The unit has not performed and no services from APX have been provided
(except my calls to customer services to end our relationship.)
The unit has been disconnected and is available for APX to pick up.
Initial Deposit +
July charges $42.99
September $42.99
I expect a full refund.
Copies will be filed with the BBB, Ks Consumer Protection, and All Major Credit agencies.
Supporting Articles:
Not Licensed in Kansas per state Attorney general
http://www.ktka.com/news/2009/jun/11/dangers_door_door_sales/
No business License in Wichita
http://www.kwch.com/Global/story.asp?S=10442253&nav=menu486_2_2
Unbiased Feedback
http://www.alarmsystemreviews.com/unbiased-apx-alarm-reviews.html
Your own employees complaining.
http://www.alarmsystemreviews.com/apx-employees-speak-out.html