I am an aggrieved owner of an Aqua Guard water purifier. I am shocked to see the level of service being offered by Eureka Forbes, for reasons briefed below:

1. Outer body of Aqua Guard has developed cracks automatically.

2. I have been complaining about it for last 2 months to M/s Anuradha Services, Kothrud, Pune (Phone No.020-25280531). But there has not been any positive response.

3. We expect Eureka Forbes to replace it's body free of cost as it developed within warranty period.

4. However, to our utter disgust, no one has paid heed to our calls.

Is this the way Eureka Forbes works?

It wasn't just for the product, but also an assured level of Service for which i bought an EF Water Purifier after spending more than what i would have had to spend on any other purifiers. AND I feel sad to see such bad services being offered.