I have an aquaguard which has an AMC. In spite of an AMC they don't regularly come for servicing. for 1 week water is not coming after switching it on- the red light on on blinking with a sound. I called the service agent on 16th.The girl said the service person will come on 18th.He didn't come. I called on 19th. She said he is on the way. he didn't come.I again called on 21st. Then she said he was on leave for a week, but will come on 22nd. It looks she was bluffing and cheating me after taking a huge amount as AMC. This Service Centre is at Murinjapalam, Trivandrum-11, Kerala

dear sir i bought aqua guard 10 months ago they dint came for service also when we complaint is not working properly when the service man came and said you should change the filter and pay for it

Am in Avadi near Ambattur ( chennai), I bought total sensa on 5-01-2010 and delivered on 6-01-2010 . Today (07-01-2010) Aquaguard personnel came for installation and saw that tap was broken in Aquaguard Total Sensa brand new, Even i dont know it was broken by technician, When i called up installation Manager Kanan (9600005338), He was abusive and am totally cheated with brand name AQuaguard Eureka forbes . I have raised an complaint " comp no: 84149327" . Am not happy with Aquagaurd product .

I thought customer Aquaguard sees for custome satisfaction, but here i dont see any proper response also

PLEASE LET KNOW HOW TO SOLVE THIS ISSUE,

I WOULD START RECOMMEDING MY FRIENDS NOT TO BUY THIS PRODUCT . Below sales and installtionm pupil were

Customer id : 1007848208
Order no : 230034519
DC no : 17386554
sales Manager : Satish ( 9941530299) Ambattur
Installation Manager : Kanan ( 9600005338) Ambattur
Ambattur Adress : Eureka Forbes
New No: 119, 3rd floor,
MTH Road, Seven Star Complex,
Singapore Plaza, Ambattur O.T chennai -600 053

I am extremely disappointed with the post purchase services of eureka. I had purchased the REVIVA RO in the month of sept 09. I have already lodged the complaint almost one month back. the people at eureka told me that our service engineers will take care or ur ro product, with in the warranty period.After warranty period ??????????.Hopeless customer service i have ever seen. I have been using Bislari water since one month, their people are not well trained, and not even well educated, . Infact i feel like a cheated customer because i have followed it up many times but every time they assure me that something would be done, but nothing happens!!!.
Their customer support is also pathetic. No one listens to us. I am planing to file a case in the consumer court for this. Please encourage all your friends not to buy any product from eureka fobes. They are the No1 cheater in this world. I regret for buying this product!
A.Razak
[email protected]
Raichur.

EUREKA FORBES -COMPANY WHICH FOOLS INNOCENT CUSTOMERS HAVING EXPERT SALESMANS
WORST & DEGARADED COMPANY EVER SEEN...