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Manoj Kumar Jhawar
June 22, 2011
Poor Service
We had taken an Annual Maintenance Contract from one of the authorized service center for Eureka Fobes Water purifier from M/s.Reshmi Services in Jayanagar, Bangalore, but they are not extending the service since past 15 days and the matter is being postponed with some excuse. We will be happy if the complaint is resolved on top priority.
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Ashish coomar
April 28, 2011
Poor Service
We have purchase water purifier (Booster Model)Sl.No. 4001723 on 22.04.08, On 22.03.09 we made AMC contact with company for two years .Contact receipt no. 16242457, Customer code 9010252. It is very painfull situation that company is providing only 03 services instead of 06 service and during two years only at the first time candle of the purifier is changed and as per contact there is two times it will change. Whenever we contact with service branch the assuring to change before expire of AMC.But they do not do that even our AMC period is expire now.That the whole story how they are cheated us. Now instead of renewing AMC we are planing to exchange the product with another company if action will not taken by the company, we are also planing handover the case to consumer forem.
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Wilson Fernandes
October 5, 2010
2 water Purifiers not working
There are two Aquaguard water purifiers in the school which have not been working for last 3 weeks. A complain was given to Ms Blossoms, Madel Margao regarding the purifiers not working 3 weeks back and they everytime reply sending man today or tomorrow but nobody comes. Our school students are suffering and now the parents are complaining of no water for drinking. I hope this problem will be solved at the earliest.
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Prem Sonpar
April 12, 2010
Service Contract breach in service.
Service Contract placed for Two years maintenance of Water Purifier, but service suspended without any notice or explanation. Franchisee Service Agents flatly declined to attend fault in the unit. Contact telephone Numbers in the contract are unanswered or unreachable. Most frustrating situation.
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vivek bengali
January 30, 2010
dead p c b
Respected sir i am owner of your aquaguard water purifier since 2000 model cc
i am having constant problem with my p c b. everytime some work temporarily is shown to be done with no effect.a fortnight ago p c b was changed but new p c b which was replaced is actually rectified p c b not new. i am a doctor and a govt officer in medical college. i am very much hurt for being cheated. before i step in further complain may i request u to kindly look into the matter and put my unit in work.
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August 11, 2008
attend the fault immediately
Problem is the aquaguard water purifier is not working properly. Water is not flowing continuously. We took enough pain to contact through customer service number, yet there is no response for the past one week (amc paid upto 20.6.2010). contact no.9361323306.
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May 11, 2008
Very Poor customer care
I have complained Aquaguard for service, each and every time when I call them they will tell we are sending a person to your home, but 3 weeks gone, no one attended.
Since it is water everyone at home felt Sick
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March 9, 2007
Negligence in service
Its really disappointing that since we have purchased this Aquaguard Water Purifier, there have been many complaints and above that the main thing I want to bring to your notice is the unfriendly and untrustworthy service they provide regardless of paying high amount for AMC.
We stay in CR Park and recently there is a problem in our Aquaguard. We registered complaint and they service engg came and said that a part needs to be replaced we agreed and even he convinced us for a 2 yr AMC. We took the AMC and replaced the part also but then water is continuously leaking in droplets from the aquaguard which is a very irritating problem. We registered the complaint again but its more than one week that no one came even to see the problem.
Is that the service we deserve after paying so much for a 2 year AMC? Is this the reputation the company wants to have in market?
Regards
Moumita
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