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speaking the truth
June 26, 2009
poor leadership
i know someone that works for the store was promised rasies after completing different stations was promised hours to work from the general manager Sandy instead has received nothing but 15 hrs a week and a threat of hiring other people with notes on a fryer instead of one on one conversations she has relations with one of her workers and is in on taking drugs while at work on the company time smoking pot she shouldnt be a manager let alone have a job there Sandy the general manager is a back stabbing liar and should be fired not to mention the food is not taken care of by food standards of new york state this is all in elmira heights new york state on miracle mile
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burt reynolds
June 20, 2009
service
First off, I love your guys new roast burgers they are fantastic, second, the chubuck stores manager brandy isnt very friendly to the customers or her employees . I have been there many times and have seen this each time and am displeased with it. I like to sit in the lobby and observe behavior when i eat there and when i go to grab a seat there was only one clean table open and i was the only person in the lobby. It would please me if you could straiten up your crew at that store thank you and God Bless
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Mike Maloney
May 8, 2009
Seervice
Service and server (Nalena) were excellent. She was especially helpful without being prompted. Very impressive!
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cHARLES EXPERINCE
April 29, 2009
nasty food
I went to arbys to get dinner for my family. So i get home and after spending about 30.00$ . We opened out food and the meat wasnt even warm it was COLD!! like it was sitting in the freezer or something it was so disusting!!! And my fries were even cold!!! and also burnt to a crisp. Oh and the chedder and beef sandwich which is supost to have bacon on it, looked like a peice the size on a dime!!! what a rip off arbys is...That is the last time i go and waist my money!!!
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Chuck
April 12, 2009
cheating on size of food
When a business runs a sale that is what you expect to get, the regular item at a reduced price. Not at Arbys you get a reduced price and a product that is also reduced by about 2/3 of the contents of the regular sandwich. Than they did not even get right the toppings that I asked for.
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anne wahl
March 19, 2009
survey
At the bottom of our receipt, we were asked to respond to a survey. When you get on the web site, there is not a survey to complete. What gives?
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Appalled in SC
March 17, 2009
Hiring Illegal Immigrants
I am an American Citizen n I am appalled at Arbys promoting hiring Illegal Immigrants. I know this to be true because 4-5 yrs ago, I worked with a Mexican women named Maria Hernandez at Hardees, Maria left Hardees to work at Arbys. From time to time thru out the years I would go to Arbys and see Maria working there. Late Last year 2008 Maria Hernandez went on vacation to Mexico and when she returned, she returned as Olga Bautista. I was shocked when last week I went into the Arbys located at 508 17 Business, Surfside Beach, South Carolina and Maria was still employed there !!! Everyone that was working there was still calling her Maria but she was now wearing a name tag with Olga. In these hardtimes I have known American Citizens that have gone into that same Arbys for employment but were turned down !!! Can anyone answer me how an American Company as big as Arbys can allow this situation to continue?
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Tam
March 1, 2009
raw chicken
This is a chicken sandwich in which my young daughter started eating before finally asking me if there was something wrong with it. The kids working were less than helpful and kept telling me they were not the ones that cooked it and had no sympathy to just how sick my child could become because someone did not see fit to actually COOK the chicken before serving it.
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charlotte
February 28, 2009
size of sides
My husband and I stopped in to get fish sandwiches on Friday and got a ticket to visit this website for a free Beef N Cheddar. This is the only place that will let me in to talk to u . I love the side orders with the small combo they were great and we love the size.
Where can we get the free BEEF N CHEDDAR Write Code>>>?
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I will never go here again!
February 26, 2009
The Manager there
I walked in to Arbys today on 19 mile and Schoenherr rd. and I was there with my kids to dine in and get a bite to eat. Well as soon as I got there The Manager George was yelling and harassing one of his lady employees which I thought was not right. He started to make my food after he took my order. I saw that he touched his hair and clothing then made my food with no gloves on. I was so disgusted. Then when I thought it couldnt get any worse my two daughters and I went into the lobby to eat, I started to hear that same loud mouth man scream at his employees again when he was perfectly not doing anything when they were in the back working I just dont understand the bullying going on in that store but its not right. He also started swearing about a guy named John and my kids heard it! I will never go there again and Ii would never suggest anyone else go there.
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