Placed an order for a game controller back in early May, paid in full with priority shipping at that time also. Saw that the item was in stock and ready for shipping since July 1 and 2 weeks later still no word from them. Finally was able to contact them through email, of course there is no phone #, and they said there was no order, even suggesting that it was my error even though I had the original order, the paypal receipt and my credit card statement showing the payment. So I gave them the paypal reference # and they still insisted there was no order for the controller. This was my response from them "We have your funds in our system, we see that, but there is no order. We have shipped out every stick that has come across our table that we can verify, so it's not like we neglected you". How's that for customer service, they make a mistake and then respond like that! I asked them to ship it overnight since I had paid the extra $28 for priority 3 day shipping and they said they would not, I could either cancel the order or take it. My son really wanted it so I told them I would still take it. Two days later and I have still not heard back from them. Still waiting...