Aria Bridal Natick Mall

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Category: Family & Pets

Contact Information
Natick, United States

Phone number: 508-655-0018

Aria Bridal Natick Mall Reviews

Sheryle July 27, 2010
Poor customer service - illegally keeping my deposit
Late Saturday afternoon tied on some dresses. Interested in one, however the dress was damaged. After trying they told us to take a walk around the mall and they would attempt to repair on sight. It was not to my satisfaction - the tear at the bottom of the zipper in the back was still evident. They offered to order the dress. I agreed but still was not sure. Sunday (less than 24 hours later) called to cancel the dress. They had not ordered it as yet as the company would not be open till Monday. However, they still hit my account for the deposit. It's been over one month and after 5 calls to the store, with the woman pretending not to understand english, and no return calls to us from the Manager - I am still out my money they stole from my account. I am taking measures today to formal a complaint with the better business bureau. Not a pleasant experience. Sheryle

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