Arokan

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Category: Automotive

Contact Information
South Africa

www.arokan.co.za

Arokan Reviews

May 3, 2008

FRAUDULENT CREDIT CARD CHARGE

I RENTED A VEHICLE FROM AROKAN IN CAPE TOWN. PART OF THEIR PROCESS WAS TO TAKE A SECURITY DEPOSIT AGAINST MY CREDIT CARD. I PAID CASH AFTER RETURNING THE VEHICLE WITH NO DAMAGE. THEY CHARGED MY CREDIT CARD MORE THAN US$2786.00 IN FRAUDULENT CHARGES. THEY HAVE NOT RESPONDED TO MULTIPLE TELEPHONE CALLS AND EMAILS. I AM PURSUING LEGAL AND DIPLOMATIC AVENUES TO GET THIS RESOLVED. I UNDERSTAND THAT THEY HAVE DONE THIS TO OTHERS AND ARE/HAVE BEEN INVOLVED IN LEGAL ACTION WITH DINERS CLUB AND AMERICAN EXPRESS.

March 5, 2008

Scam and cheating!

I rented a car from arokan and instead of doing the check on you credit card to see if you have the money required for the deposit they charged me the amount. It has now been over 7 weeks and i have been in contact with them over 20 times and they do not seem to be willing to return my deposit. The amount was for 15000 rand or 2000 euro which i am afraid that i will never see. I have tried a lot of different things to get them back but nothing seems to work.

Are there anyone who knows what to do? i live in Denmark and this transaction occurred while on holiday in south africa i january.

Cheers,
Ulrik.